Tree of Savior Forum

Green Penguin Redemption (oops)

So I just redeemed my one green penguin on my non-main account.

Before you guys put me on the stake. I just wanna say that I interpreted the announcement:

Wow, can you believe it? 7.1k comments!
Thank you so much for all of the support, shares, and likes!
To show our appreciation for this memorable achievement, we have decided to give a Leaf Penguin to everyone on May 9, 2017!

I interpreted this announcement to mean that they’ll give one to EVERY account. Which I assumed would mean that they would give me one per team. But since I got the penguin on klai first (and my main team is on orsha), i now have no penguin on my main :frowning:
I really should have redeemed on orsha first…

GM’s gimme another one pls. or do take backsies for me :cry:

edit
JUST FOR CLARIFICATION. You can get a penguin from Telsisai then fedimian then klai.

Having multiple accounts is against the terms of service. So it should be pretty obvious that getting more than one penguin by having multiple accounts would not be allowed.

He meant the same account but different Teams. But since both Klaipeda and Orsha are both “NA” the inbox is shared [citation needed].

Just like if you claim the Penguin on Varena I think you won’t be able to get it in Telsiai, because both are SEA [assuming I’m right about it].

This is a valid issue @staff, especially when one person could have two “main” teams in both servers for like having fun with friends or being a returning player, etc.

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Huh…is it?

I thought that playing on them at the same time could be considered as red zone…I have a templar alt account and I got penguin on my main as well.

No, it’s not. Steam allows to create as many accounts as one wants (http://forums.steampowered.com/forums/showthread.php?t=1206999)
and TOS terms of service (https://treeofsavior.com/ts/) doesn’t prohibit it either (it’s on steam, how could be not allowed anyway?).

4 Likes

You get a free Penguin, just be happy about it. Even if it’s not on your main team, it’s not like the world ends without it, and I bet you’ll get the chance to purchase one from the TP shop eventually.

Aside from that,you clearly have too much free time to play with 2 teams at the same time on two different servers.
I wished people would just send tickets or PM the Staff about it instead of opening threads about such non-issue personal mistakes <_<

You are right… You get it in Klaipeda, can’t get in Orsha, but can get in SIlute.

It might not be written there because that hasn’t been updated in, well, forever. But when asked via support in the past they have stated that they’re not allowed as it’s considered bypassing the character slot limit without purchasing slots via TP.

Their stance on it is probably questionable now since there are people with multiple accounts AND multi-boxing for silver farms that they haven’t done anything about. But I wouldn’t guarantee that without getting an official response, the official response in the past has always been that both multiple accounts and multi-boxing are not allowed.

the official response in the past has always been that both multiple accounts and multi-boxing are not allowed.

I’m safe then :^).

Wait, I mean…I do play both accounts but during different times. Everytime I want to get on a different account I log off from my current on and log on the other . :thinking:

@LunarRabbit has pressed IMC this subject several times, could you please say it once again your findings, please?

official responses are meaningless if they do not enforce it, I see multiboxers at least once every day. They even queue mission, lol

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That might need to be altered to and/or for extra specificity.

Like I said though, the current position probably needs checking. Since that position would be something I saw over 6 months ago.

@63scaur

Just because you see people breaking rules doesn’t mean that it’s not against the rules. I see bots everyday if I go to the right maps, doesn’t mean they think botting is ok.

Warning people that they’re taking a risk is sensible. They might enforce. They might not.

If they don’t want people to have multiple steam account, they should leave steam, since the platform allows it for ANY game and I’ven’t heard any game ban someone for having multiple steam accounts.

Also, last time we had a discussion about this (I was interested because someone well known on our server multiboxes to his heart), no one ever referenced a ticket where a GM stated that multiple accounts weren’t allowed.

Last, but not least:

Your Accounts shall not be transferred, sold or used by anyone else. Regardless, you are liable for all activities conducted through your Accounts.

(from ToS EULA)

So it’s perfecly safe to have multiple accounts (and logical too, since we are on Steam).

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Dn’t bite me. Just the messenger.

I don’t think you should get too comfortable with analysing tiny grammatical details like the inclusion of plural or not when everything the company does uses non-perfect English.

They can and will terminate whatever they want for whatever reason. You can have as many steam accounts as you like, that doesn’t mean they have to allow you to play their game. Steam doesn’t force any company to allow users to play anything, all companies are perfectly allowed to refuse service to any account they want.

Just go and ask support if you want up-to-date clarification on their current stance. There’s no sense in theorycrafting or arguing about it here. I’m just saying what support have said previously.

I’m not “theorycrafting”, nor “analyzing tiny grammatical details”. EULA is what is shown when you download a game from steam, EULA doesn’t forbid to have multiple accounts, on the contrary, it lets you understand you can have many (which is logical, since Steam allows too).

Whatever comes from a ticket, if it ever came since we have no reference about it, should be added to the EULA and sorted out with Valve too, since they are using their platform.

And I’m not going to ask to support something that I didn’t claim they said, sorry :confused:

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I really don’t know why you think Valve is important in any way at all to whether IMC close any of your game accounts. Valve do not police whether developers allow you or disallow any account on their game.

It’s completely irrelevant.

I’ve said all that needs to be said here - that IMC have said it’s against the rules previously. If people want to take the risk that’s fine, but I recommend asking first.

The tos and the eula both claim editing the game is not ok, yet support and blog posts do, everyone uses addons. So don’t go trusting it like it’s a perfect reference for their policies, it is not. Asking them for their current policy before taking risks is very easy.

Valve is important: https://support.steampowered.com/kb_article.php?ref=6899-IOSK-9514

If they said it, provide some proofs like @LunarRabbit use to ask to everyone, else you are making false claims like other people you guys fight with.

Goodness me I’m not trying to fight, argue, or win on any side of anything. All I did was warn that it probably needs verifying before taking any risks due to what’s been said previously.

It didn’t need to be very complicated, it didn’t need 5 back and forth responses saying the same thing. I don’t know why you’re being aggressive about it. We don’t know for sure what the current position is due to mixed messaging.

I’ve asked support two clear questions so everyone can get the confirmation they need. We can wait for a response.

Please stop being so aggressive/accusatory. It’s unnecessary.

Source? That’s not in the ToS of ToS

oh this is what I get for not reading the rest of the thread first

@Netter

Your problem is unfortunate, you should send a private message to the staff, it is currently 00 there, so, in a few hours an answer should come, if you do it through messages. Unfortunately as well, your thread is derailing, so, you are better off getting help through messages or with the Support system. (Hopefully it is solved soon)

And where is the answer where they say it’s not allowed?

I’m not aggressive for nothing, because in this very forum some people asks for proofs aggressively when someone says something they don’t like, yet when something they might like is claimed without proofs these same people “vanish on the 7th street”.