Tree of Savior Forum

Getting stuck in cutscenes

i just got a friend to play but we cant play together because of this bug early access didn’t have this before tokens wasted >:3

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New Q&A and class previews. No mention of the bug and no fix.

Amazing work guys, top notch priorities.

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Any ETA on a patch to fix this bug that prevent us to GROUP play in a MMO

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probably: ETA - Never

Ahahaha, oh wow. It still not fixed? Good IMC, you do it right, lol.

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The problem still happens all the time with me and every one I ask all around.

When will be fixed?

@STAFF_Max

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My friend and i stopped playing because of this bug, we both purchased a token for “better experience”. I really hope when this bug is fixed, a compensation will be given to all players for all the inconvenience caused by this bug, also the wasted token time.

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Hello Saviors! We apologize for any inconvenience. We are now collecting all the reports with regards to this issue. We request for your patience and understanding while we assess the situation.

Seriously? You don’t know what’s going on? You gather information 3 weeks? It’s not even funny. Admit it, you think all idiots? Who can’t add 2+2 and understand and then began this is a bug? It is beyond my understanding. This is the first time in my memory, when the developer and publisher in one person (!) acts SO unprofessional.

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@GM_Sebastian More copy/paste Google Translate. His name probably isnt Sebastian its Xing Ling.

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Hello guys! Is the bug still around? it’s been almost a month.

still no fix with this one. sad

I think they’re just hoping it self-resolve with kToS update.

Bump.

Where are we on this ? Is it about to be solved ? This is ridiculous to the point where nobody in my group of friends who played ToS even log in anymore.

Some more communication about it, if we can have anything but the usual bot answer ?

Nothing related on patch notes.
:frowning:

haha why???
@STAFF_Ethan

Guys, by this point, Its probably safe to assume they don’t know how to fix it and are too embarrassed to admit so. They probably don’t have a real development team, they are just half assed devs who apply ktos patches otherwise, they’d actually give us more than an automated response.

A real business would never survive such a blatant disregard to a bug of this caliber.

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Uh, I was hoping for a fix on the patch note then I saw this post, the view and the GMs and staff answers thinking “oh maybe they did something”, but the GMs are scary… I won’t even bother quoting those bots.
Can we have a (useless too) “Report GM bot” button, please ?

How can you be so robotic when there is so much people experiencing the same issue. It’s really scary, if we trust you, it means that you are working on it since 17 days. Just for being stuck? Hell no.

I’m GM in one Ragnarök Online private server, and when there is a problem impactful to the game, we can take 3 hours (like yesterday) in a row just to solve it, and it’s done, we don’t lie to our player and we keep them in contact, even if they need to wait, they know that we’re working for real.

Sure it’s not the same number and there is dumb people, but you don’t need specific conditions to say “Hi this is causing the problem, we are working on it (for real)” or just say that you put it in “less priority state”, people will be less mad, you don’t need to directly talk to us.

I’m not even paid but I’m a GM like you and I’m doing a better job than you.
Really, it is scary since I love this game a lot and I’m enjoying it, I almost feel disgusted…

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A month passed, kTOS patch installed, but bug still not fixed… unbelivible

Hey everyone!

So me and my friends accidentally found a work around with this persistent bug.
It turns out that if everyone that isn’t the person who started the cutscene isn’t around the cutscene radius, they get teleported into it and will be able to move around and use skills normally. It’s way better than switching/going back to the character selection. The problem is that people would have to figure out when the cutscenes will trigger and even for me who completed tons of maps with cutscenes before, it’s still hard to remember. I still think that this method is better than any method that requires you to get out of the channel though…