Tree of Savior Forum

Game wont start after launcher

i know its old , but now i am getting this problem as well.
game worked fine yesterday.
today out of no where its not working anymore.
i re installed the game 4 times , i tried deleted xml , i reset the windows!!!
and the game is still not working!!
someone please help!!
i sent ticket but still no answer T_T

Upgrade graphics card drivers

Disable microsoft UAC

Upgrade to latest direct x / visual c++ runtime files

Make sure you have administrator rights on your account in windows

Make sure your graphics card can handle this game.

Scan for malware

Download and update to latest steam updates / tos updates from steam

If you do all these steps and it still doesn’t work, something is seriously wrong in your pc settings.

He said the game was working fine a day before…
So his graphics card can handle the game.
why would a game stop working , when there was no change in settings.

all I know is that issue happens when you try to run the game on vmware. It seems like his gfx card might be dying.

Gtx 1080 ti…it aint dying. Other games works fine with max settings. Yesterday again all of a sudden its working again. For now…

https://cdn.discordapp.com/attachments/563677038439956490/577851464358166529/user.xml
https://cdn.discordapp.com/attachments/563677038439956490/577851247667838976/user_c.xml 2019 solution …Put it in “TreeOfSavior/release” folder

11 Likes

I need help myself now. First time playing a game. : (

This worked!! Thanks, I have tried so hard to fix this game in the last three days xD

Got this very same issue, popped up after the last patch

You are a genius, thank you very much man!

i’m getting the same isue. the game don’t start anymore, even though i was able to play it untill today’s morning

my tree of savior wont start also its been so long since i played and this happend nice

i can vouch for him cause im having the same issue,i dont think the client is on his end i think its the patcher itself,ive looked on the forums also and theres quite a few people with this issue along with us,ive also submited a ticket and the gm that replyed told me to do something ive already tried,this really is a pain in the neck. also the deleting the xml files worked when i first had this kind of issue 3-4 months ago,whenever i returned,so i tried these steps again and i still got the same issue,this all started happening yesterday for me. i really do hope the devs fix this soon,cause i wont lie,im rather quite angry this happened on my day off.

hello, same problem since monday i delete all and instaled like 3 times and nothing happen, is tree of savior dead ? O_O !!?!?!?

Isnt this a hacker o.O?

setting exception in anti virus, reinstalling, steam verification did nothing.

https://cdn.discordapp.com/attachments/563677038439956490/577851464358166529/user.xml
https://cdn.discordapp.com/attachments/563677038439956490/577851247667838976/user_c.xml
these 2 XML files fixed my issues., credits to hajikeman609

I looked in the folder as I was opening the game and it appears that after I added these 2 XML files the TOS folder created a Log client and user folder, so it appears that the steam install simply forgets to add these 2 XMLs on your initial download and so the TOS patcher gets an unannounced error upon not finding the settings it’s looking for.

Added these 2 folders. STILL isnt working. Why is this game so hard to play?

Still hasnt worked. Threw those 2 folders into the release folder and nothing. What else can I do?

Im just give up, i tried to return to this game, but doesnt have any support, any emergencial maintenance, i give up before even start the game :confused: sad…

This can be tried:

Take these two files:

https://cdn.discordapp.com/attachments/584892074802020362/584892108503253002/updater.config.xml

https://cdn.discordapp.com/attachments/584892074802020362/584892113557389313/updater.config_en.xml

Place them in the patch folder here:

\TreeOfSavior\release\patch