Tree of Savior Forum

Game crash when changing / teleporting / warping / switching to any map

I had tried this before and it did not work for me.

So are we getting fix tmr :tired:

The way IMC have responded to this matter is absolutely POOR imo.

By the looks of it, multiple people have submitted a ticket and with this thread growing reaching 70 posts soon, I canโ€™t believe the lack of communication.

I personally donโ€™t suffer from this bug, but couple of my friends are. Both have sent in a ticket, only to receive automated responses and advised that they wait for the next maintenance.

Here is this weeks patch note:

No solutions have been posted under bug fixes, let alone the fact that they havenโ€™t even confirmed nor mentioned the bug. Just because only a minority of people are suffering from this bug, shouldnโ€™t mean it should be prioritised less. Bugs like this should be addressed with urgency. Iโ€™m honestly hoping everyone has their token time extended for the disruption caused and have reasonable compensation.

PLEASE provide some sort of an update to this issue.
@GM_Francis

3 Likes

ํ˜น์‹œ๋‚˜ GM ๋ถ„๋“ค์ด ํ•œ๊ตญ๋ถ„๋“ค์ด์‹ค๊นŒ๋ด ํ•œ๊ตญ์–ด๋กœ๋„ ๋Œ“๊ธ€ ๋‚จ๊ฒจ์š”.

์ •๋ง ๋„ˆ๋ฌดํ•œ๊ฑฐ ์•„๋‹™๋‹ˆ๊นŒ?

์‚ฌ์†Œํ•˜๊ณ  ์ž‘์€ ๋ฒ„๊ทธ๋„ ์•„๋‹ˆ๊ณ  ์ง€๊ธˆ ์ฑ„๋„์„ ๋ฐ”๊ฟ€๋•Œ๋งˆ๋‹ค ํด๋ผ์ž์ฒด๊ฐ€ ํŒ…๊ถˆ์ง€๊ณ ์žˆ๋Š” ์ƒํƒœ์ธ๋ฐ ์ด๋ฒˆ ํŒจ์น˜๋…ธํŠธ์—์„  ์ด ๋ฒ„๊ทธ์— ๋Œ€ํ•ด์„œ ์•„๋ฌด๋Ÿฐ ์–ธ๊ธ‰์กฐ์ฐจ๋„ ์—†๋‹ค๋Š”๊ฒŒ ์ •๋ง ์‹ค๋ง์Šค๋Ÿฝ๋„ค์š”.

VGA ํ•ซํ”ฝ์Šค๋Š” ๊ทธ๋‚˜๋งˆ ๋น ๋ฅด๊ฒŒ ๋Œ€์ฒ˜ํ•˜์…จ๋Š”๋ฐ ๋‹น์ฒด ์™œ ์ด๋ฒˆ๊ฑด์— ๊ด€ํ•ด์„œ๋Š” ์•„๋ฌด๋Ÿฐ ์—…๋ฐ์ดํŠธ๊ฐ€ ์—†๋Š”๊ฑด์ง€ ๊ถ๊ธˆํ•˜๋„ค์š”.

์ด๋ฒˆํŒจ์น˜๋กœ ํ•˜์—ฌ๊ธˆ ๋ฒ„๊ทธ๊ฐ€ ํ”ฝ์Šค ๋œ๋‹ค๋ฉด ํŒจ์น˜๋…ธํŠธ์— ์–ธ๊ธ‰ ๋ถ€ํƒ๋“œ๋ฆฌ๊ณ  ๊ทธ๋ ‡์ง€ ์•Š๋‹ค๋ฉด ๋ฒ„๊ทธํ”ฝ์Šค๊ฐ€ ์–ด๋–ป๊ฒŒ ์ง„ํ–‰๋ผ์–ด๊ฐ€๊ณ  ์žˆ๋Š”์ง€ ์–ธ์งˆ์ด๋ผ๋„ ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค.

@GM_Francis

The problem has been going on for 1 week.:ๅŽญๅ€ฆ:

For those who still got crash, try to update your window to this version
image
Its the May 2019 update. I got fixed after updated to this one :sweat:

it did not work I have the latest version and build for windows 10 since last monthโ€ฆmy client was fine even after the hotfixโ€ฆ unfortunately yesterday around 6am server time(after 6 days from hotfix patch)โ€ฆ it start to give me issueโ€ฆ i believe its server side problems

Iโ€™ve already done that. In fact, I hadnโ€™t cleaned and updated my computer so exhaustively as I did over the course of this week. Unfortunately, nothing that I do seems to fix the issue. I continue to experience the same freeze whenever I change map/switch channels. Itโ€™s regrettable.

Iโ€™ll wait until next maintenance, and will uninstall altogether if itโ€™s not fixed by then.

New patch has been fixed but the window mode is getting smaller > the display card needs to be stronger

The second situation.

Seems fixed to me. Can everyone report whether they are able to play normally now or not? Additionally, can we have a member of the staff tell us what caused this, if they know what it was?

Just confirming. Issue is fixed now for me at least.

Havenโ€™t had a crash yet since the update today

I too didnโ€™t have any crash since the update today.

Im having this issue as of 2020