Tree of Savior Forum

👁 Our issues currently ~ Reviewing issues, constructive criticism only

I will be regularly updating the original post as the community offers its arguments.
Please elaborate on what you think is an issue. Explanations and arguments are needed even if you think that your position is common sense and everybody should be able to understand it.
Furthermore: Please keep this thread clean of flaming. Its not for the purpose of tossing your opinions about whether XY$ is too much or not.

As far as i can see the current issues are:

Critical Issues

  • Founder packs for closed beta instead of having the open beta IMC announced (basically you are required to pay 20/30/50$ in order to gain access to what should have been an open beta). Beyond the obvious unappreciated paywall to the testing of an unfinished product, bad communication had also a key element in this.
  • 3 months of headstart for founders is too extreme compared to other game’s days or 1-2 weeks at best (gives founders way too much of an advantage over the rest of the community)
  • No EU, SEA, South America server (default ping of 2-500 is not going to be acceptable, especially for SEA and EU)
  • Server transfer (if new servers open up, is there a possibility to transfer characters/account)
  • 3 months head start wont even remotely fix botting issues, in fact, it will make it worse. If a bot account buys a founder pack, it will simply get a more favorable position and can impact the economy once the f2p users enter the game
  • Lack of communication between devs and community. I have to agree with this one. The entire **** storm could have been prevented if you communicated a bit more with your player base, and we still have no real idea about basically anything you want to do. If you need money up front for whatever reason then simply saying so would go a long way.

Non-critical issues:

  • Founder cosmetic items too “girlish” (2 hairpins)
  • Founders having no option to go with friends unless everyone buys the game. I see that this would kinda hurt your bottom line, but think about some option for founders to invite friends, maybe handing out a few invite keys to each founder or something.
  • Consider enabling the japanese audio/voice for the game (suggested by @Karjalainen , not sure what its based on, but if its not in game, having an option for it never hurts)
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One of the largest issues brought up in previous threads isn’t the price point, but how the price point is going to splinter the community.

We don’t have a large enough player base to afford it.

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  • West Coast server
  • RIP Australian ping and SEA (Thai,Fil, and Viet)
  • Taiwanese players doesnt want to play on chinese server
  • 3 month long EA, very huge advantage compared to 1-2 week EA of most mmorpgs
  • access keys for friends/family some are askings
  • no info on TP shop content
    #- JAPANESE VO choice without the need to mod the client
  • no kawaii CM
  • no jukebox
  • no shimapan head gear
  • no fencer gap closer
  • no musketeer prone
  • @LaScoot is OP pls nerf

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Add this one to the list

• Unbalanced and unfair environment that will come from a 3 month headstart that will hurt economy and will create incentive for elitism and segregation of “good” (founders) vs “bad” (non founders) players on the founder servers.

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They need to find a way to communicate better with their community, even if it’s just holding a strawpoll before making large changes.

If they did that, none of this would have happened. :disappointed_relieved:

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The price is too high
3 months is awfully long for early access
Founders might be left alone in ghost servers in June

If I buy acess, how come I may know where my f2p friends will go in June? Will founders have to quit their mains to play with friends?

If founders are allowed to transfer on June 19, many other poeple will be pissed cause noone wants to start on a server with high level players. And they will break the economy.

Will new servers open on June 19 or will imc delay it even more thus forcing players to go to the old ones?

No info about ITOS trade and market ystem.

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The 3 month gap is a fair criticism.

Everyone else complaining about the founder price though…

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Well… I would probably pay just so that Goddess Giltine’s religion can be established early and start killing all the heretics.

For a founder reward, it’s kinda meh. 2 girly hats and not any manly hats or something. I also do wish for a server switch once the game has been established. If they do plan for an EU server, then please give us a confirmation about this. It’s possible that in order to switch servers, you have to pay money to do so. I haven’t really played the game yet so I’m not really sure.

+1 Issue = Lack of Easier/Cheaper options.
+1 Issue = Game economy is dictated by players, 90 days upstart will create a huge disruption in-game.
+1 Issue = The way the idea was presented to us, by not revealing their plan sooner + hiding the OBT date.

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Here are my issues with the Founder / 3 months head start

  • 3 Month headstart is way too long for you buy in, its definitely something to be look at. 1 week is “okay”.
  • Different server for Founders is really not good to start with. Like other people said, this game is already a niche game for RO fans who wanted to cherish the old charm of that game, and I guess for anime/manga fan.
  • Playing with friends. Not everyone has the same amount of wallet and is willing to shell different amount of money. Me deciding to buy founder’s pack, just decides that I can’t level with them and stuff. Unless I would make another character and start all over.
  • To fight bots really? If IMC thinks this will solve the botting problem, it wont. Infact this is what the botters do, they LOVE getting a headstart against normal people to have a huge economic advantage over new players. There are other ways to stop botting and this is not the way to do it.
  • I’ve been a follower of this game since I saw it, told my friends about it, encouraged them to play with me. But after this I am very cautious now with IMC. I am still glad that you are taking the game International and I hope this is not a sign of a p2w games that were in the coffin couple months after their release.
  • This is my main concern, If you want to B2P go B2P, F2P go F2P, P2P go P2P. Don’t double dip on different kind of plans. Personally I would rather prefer P2P so we can have quality content. But right now, game doesnt offer as much as other games that would charge the same rate. It also seems that alot of ToS fans are people who cannot pay alot of money to play so that is something to take note off. I hope you find a middle ground where people can fund your game without breaking it and still have alot of people playing it.
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  • Probably the most important complain, communication. We know nothing about how is going, the website is almost amateur, no info at all. Also, no presence of any dev whatsoever here.
  • No confirmation on a Latin American server. The BR community and the rest of us (Argentina, Chile, etc.) represents AT LEAST a 40-50% (as seen in every poll) of the community and yet, nothing about a server located here, since they use Amazon W.S. at least i have some hope.
  • For what i could tell from the kOBT, only specific classes can mount. I dont expect that all clases be able to fight mounted, not at all, but it kills me that we lose such a big RPG experience just because you love a diferent class.
  • Current price for the EA its a bit high imo. I think 35-20-10 could be a good price.
  • If price stays the same, at least for the 50usd one, we should get a companion or a custom costume.
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About these servers that people want, maybe they are going on June, otherwise then was going to open 4 server(SA/NA/SEA/EU), but sure that they want to open only one and this one is the ‘‘Founder Server’’, so there is no way for then to open for now other servers, they aren’t prepared for it…
In my opinion they need to do packs with ‘‘bonus’’ and less time block, like any normal ‘‘Founder Pack’’ not ‘‘Early Access’’.

I do no why people actually try to destroy topics posting things like ‘‘noilid’’.

That will be a bold move from IMC then, since EU ppl will pay 50 USD to play at 300 ping, SA and SEA players won’t even try since 500 ping for 50 USD is absurd…

By charging 50 USD without methods to give those who pay a satisfactory gameplay they won’t get many players nor money from this, plus they will only hurt their community, playerbase, supporters, custumers, and the longevity of the game by putting a 90 days wall between the game and 80% of the playerbase.

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‘‘300 ping’’ ‘‘500 ping’’ you remember how overloaded the server was? Now probably they are better prepared than before.

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Agree with the US TOS thing. You maybe be ugly, but not hated, many of us share the same opnion as you.

I’ll be playing DKS3 and XCOM2 for now, maybe Black Desert, but Albion seems too vast and tooooo sandbox for me. Good luck tho :smiley:

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  1. IMC Communication, at first they mention OBT SOON, which peoples expected they can access without T&C very soon, then it was announced 2.5 weeks later which long enough but peoples are hype enough to wait patiently. Ok, so it announced… BUT with term and condition you need to pay $50 for earliest access. This kinda pour cold water on the long wait with full of fire. What’s the cheaper for next access? $30 if wait 1 month? It is long enough that unacceptable, even 2.5 weeks of waiting the announcement have been making us sleep left and right. This is how the feeling of majority peoples here, with love and rage.

  2. Ok, we cannot wait, but the $50 for earliest access is too much as benchmark with games on steam, and we do not have cheaper option, it also seem to abused the feeling of peoples who super hype to play this game asap, hence they feel emotional abused or being ambushed. The IMC department is cruel, the good promise of IMC that won’t turning this game into cruelty cash-cow is betrayed. The friendly developer that we used to trust is gone deep into sea. This is the most serious insult that caused the community rage.
    Solution: Give cheaper option, selling $20/$30/$50 as basic/standard/premium package, let everyone can access the game asap depend on their affordability. If they happy, they automatically purchase for more, but IMC are making them depress even before OBT is started.

  3. Ok, we understand IMC need a upfront cost and some buffer time to ensure better server stability. But, what the fxxx 3 months? Even 2 weeks to wait OBT exact date announcement have been making our life focus a bit left and right.
    Solution: As mention in 2, these founder package buyers can have early access of 2 weeks but not 3-2-1 month(s)! Ok, maximum 1 month for IMC but surely not more than that.

  4. More details regarding region server needed, particularly EU, SEA and South America still same have a latin server?

Lesson: IMC need to plan their marketing and communication precisely before release to public.

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In this world don’t exist only EU and US, you say about US TOS, but you are trying to bring the USEU TOS, it’s a global server, so liking or not US is the best place to stay the server.
Just handle the US TOS for 3 months, you aren’t beloved to this game? So what’s 3 months?