I didn’t play the day this bug occurred, how can I have my account locked? Want to receive the compensation =(
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I’m really curious as to why IMC opted to not do a rollback after each “fix”?
Do they not keep snapshots of their database for each day?
Possibly only weekly (hence the weekly maintenance), or bi-weekly at best. I agree that if they did it daily, a simple 1-day rollback would’ve been easier and more acceptable (with compensations).
The real Issue is why only certain servers got this bug. If IMC cross checks it, pretty sure they will find solution
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eh no. they wont. its very expensive to create automated test. infact barely any companies has automation cause its not something that is just possible.
Everything being done causes errors, its very normal in programming.
and dont talk about something you dont know anything about.
oh and it doesn’t matter how good you are at programming. you always miss out on something or fail something, and unless you somehow know exactly oh this will cause that error. well.
come back when you actually know what programming is. and what it entails. just look at microsoft. they fail quite often aswell.
Hello, 
First, we would like to remind all users who are unable to access the server that their accounts have not been banned. We have temporarily locked accounts in order to complete follow-up procedures that may take some time.
This involves checking and retrieving the items that were acquired through irregular DPK. With about 1,624 accounts affected and the number of items that need to be retrieved, it will take us a considerable amount of time to complete our procedures.
However, we realize the inconvenience this has caused to the affected players and we are working very hard to complete the process as quickly as possible. We will do everything we can to complete our investigation by Monday.
Once we have retrieved the items we will revert the affected accounts back to normal and, as a form of apology,
we will compensate affected users for the inconvenience.
We will update again regarding current account restrictions
“We didn’t ban you we just temporarily locked your account while the server is up.”
Do you even read the things you type? What do you think the definition of a ban is? I haven’t been able to play since Friday.
No, this is UNACCEPTABLE. I warned you Amy, personally in your first post, and told you to escalate the issue since you were making a huge mistake and you didn’t listen. People at IMC deserve to be fired over this. Continued, unmitigated, incompetence and failure.
Apology not accepted and your compensation is woefully inadequate for the issue YOU caused and left alone to the point where I actually wondered if it was intentional.
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Unit tests, integration tests, acceptance tests, etc.
This is all part of a standard and healthy development cycle for serious projects, big or small.
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that has nothing to do with bugs wtf. Unit Test,integrations test and so on are all test done to ensure a correct value is going back. this is not how bugs functions…
Bugs can happen at any given time due to a error in the computing. or calculation, there are far more reason as to why it can bug. simply put the programmers are partly to blame. But they are far from the once who to blame fully… and also not all companies sadly got the money or time to do those test on each and every build why? because its VERY expensive. and takes well time and money. and no they cannot be automated. each and every line of code would need a test for it. and simply put when u got 10000s lines of code. that turns into 10-100 times more coding in order to make sure the values that u get back are correct.
It’s how you prevent regressions. Whenever you update your project you need to minimise the chances of breaking something else.
And IMC is known for breaking things each time they try to “fix” something.
error in the computing. or calculation
Computers don’t make mistakes. Retarded “programmers” do.
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no. computers can make mistake. hence the reason bugs happens. its not always the programmers fault. and when we work across multiple threads its even worse.
again come back when you actually know how it works. all games can bug out. all things can bug out at any given time…
and also let me remind you that the team behind IMC and the devs receive directly from the korean team which means they update it and it goes wrong due to changes…
but atlas its pointless talking to a wall who dont understand anything
Ok, Pajeet.
No one is arguing that things can’t “bug out” people are saying the pre patch testing and such that they complete is amateur level at best and even more so the fact that they were made aware of this massive issue and let it carry on for 12+ hrs is complete negligence and incompetence.
Guess they’ll just have to remove DPK and use normal solid number percents since the DPK scripts can’t work correctly.
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Yes please… DPK is so cancerous.
You’re talking about banning players after removing items for listing things on the market. Do you not see how ridiculous that is? How is it the player’s fault that items dropped more often than they should? How is it the players fault for listing items that dropped on the market? How is this anyone’s fault but the developers and GMs?
You’re really going to blame players and call it “abuse”? Do you not realize there are people playing right now on the live servers who have a mass of DPK items that you aren’t removing? Do you not get how big of a mess up this really is, and you’re trying to treat it as the PLAYER’S fault?
You can’t call anything any player did “abuse” during this. It’s incredibly tone deaf and an obvious move to make it seem like this is the player’s fault. Ridiculous.
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@STAFF_Amy who was the brilliant person who believes that compensating the abusers will be a good idea??
i dont understan why i still playing this game
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I wonder.
Most games I’ve played do maintenances weekly (or sometimes every two weeks) but they’re still able to do 24h rollback.
… It’d be weird if a game company truly didn’t save the datas more often than weekly or bi-weekly. Weird, to not say incompetent and irresponsible.
@justashton
That’s just being “politically correct” 
“I’m not DUMPING you, I’m just saying we should see each other less”.
“You’re not BANNED, you’re just blocked for some unknown and unspecified time”.
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Yeah, seems like the real reason behind not rollbacking is some brilliant mind that does not backup the database daily…
Really, as a company IMC seems to be full of beginners, in modern programming even people that are on a bootcamp does know best practices about backups, snapshots, or anything else…
And someone here said that automated tests are expensive for the company… Really? Are you guys developing in COBOL at some bank?
Not only that, he said that bugs magically happen on systems due to concurrency…
Yeah, it magically happens for beginners developers, that are not programming thread safe…
There are no “magic bugs”, but there are indeed some bugs that happens on such specific situations that they cant even be easily reproduced…
Anyway, IMC’s white knights are really pathetic, they try to explain even something that cant be explained, and they even use concepts such as concurrency and distributed networks to say that their dev team is not at fault…
Really guys, please get a raise for your devs, hire some seniors that will be really angry and yelling at you guys when something like this happens, slowly develop your team, with courses, bootcamps or whatever…
Something is seriously wrong within your company…
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BibleThump Don’t bully Amy guis