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Compensation for bot classifier gone the next time I logged in

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#1

Hello. I do not know if it’s only me or if anybody else has experienced this today. Earlier I received a “Compensation for bot classifier”. Since I haven’t decided where to use it (my main character, or my alt) I decided to check when it expires and I swear it’s nowhere near today or tomorrow. I logged out for a about two (2) hours and when I came back to log in, the compensation is nowhere to be found! Everybody gets to enjoy the perks of reporting bots. I hope I or we (if there are others whose compensations are gone as well) will be able to get it back.

Edit:
So I read the news from the official website that it’s a mistake and that it should have only been given to those who have mistakenly identified as bot but take not that a lot of players have also received the compensation when they’re not supposed to receive them and they were able to claim the said compensation so it’s only fair to remove it from their accounts as well because I think it’s not fair.

1 Like
#2

same problem i still dont know what happen but it gone

#3

There are some rumors also that some people logged out for a few minutes (less than an hour) and the next time they logged in, the compensation is gone as well.

#4

It wasn’t supposed to go out to everyone, so they pulled them very quickly.
It was only supposed to go to those who were mistaken for bots and had their accounts blocked.

Some of Players mistakenly received due to my mistake and we retrieved all of items without them So sorry for inconvenience of this issue.

We would like to announce that these accounts have now been unblocked and that their corresponding teams have been compensated with the following items:

  • 15-Day Event Token (untradable)
  • EXP Tome x4
  • Instanced Dungeon Reset Voucher x4

You can read more about this in the most recent announcement here: https://treeofsavior.com/news/?n=460

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#5

Well a lot of players have claimed the said compensations when they’re not supposed to receive them. They should remove it from their accounts as well because I think it’s not fair.

#6

@STAFF_Max @STAFF_Ines @STAFF_Ethan @STAFF_John @STAFF_J

#7

Hello Saviors!!

We’re so sorry for the inconvenience of this issue :frowning:

Please check out this link https://treeofsavior.com/news/?n=46043

Once again, I apologize for the inconvenience of it.

Your faithfully, STAFF_MAX

1 Like
#9

Thank you Max for taking time to reply to this thread. I am fully aware now about the news but what bothers me is that a lot of players have mistakenly received the said compensation when in fact they weren’t mistakenly identified as bots and was not banned in the process but they have claimed the compensation earlier, are you guys going to remove the compensations as well from the players who were mistakenly given (and has claimed) the said compensation?

I hope I’d be able to get answers.

#10

same here , i didnt get mine, i played with 5 friends and all of them get the compensation, and wheres mine ? sad life ~

#11

i guess, just give it a rest, he could get fired.
if u not get it, nothing to lose, as u should not get it in the first place.
if u knew someone who get it, then take it as they are something like winner of some lucky draw.

#12

Yeah it’s a bit sad that although it was a mistake, some got it, some didn’t, they could have given it to everyone to be fair and since it was a mistake in the first place. But we should move on, yea? I’m sad but it has happened. :smiley:

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#13

He won’t get fired just by replying to their community because we deserve to get answers yea?

#14

It’s better if they just gave everyone the token and give the banned users an extra 15 day token and take it as some kind of 15 day trial for people who have not used a token before which might lead them to discover the benefits of token and throw money for one which would in turn give IMC more cash.

The current idea of those who got it are the ‘lucky ones’ while those who had other situations deserve to get none of that is complete BS. It’s a TOKEN, not just any small time compensation.

1 Like
#15

this is so unfair. i experienced this also because earlier i am thinking on what char should i get those “rewards” but now it’s gone and some of my friends already redeem it. :frowning:

#16

Yea, I had it in mind as well. It would have been better. There wouldn’t be lucky and unlucky souls today. And it’s not just some token, 4 EXP tomes and 4 dungeon resets are given as well.

#17

Yes, I feel the same way. Most of them are busy resetting their dungeons now as they’re afraid that the compensations will be removed. It’s just sad.

#18

yes its unfair we dont get any thing

#19

well. he did made a mistake, and he is working for the company, some mistakes can make the community mad and angry, just like now where people said its unfair.
the community is angry, and ask for compensation, he cant rolled back everything, he made a mess, his boss his colleague blamed him, people hate him, he stress, his motivation and work quality down, he quit the job, his life ruin.
i just exaggerate things

#20

You don’t have to explain though.

#21

Hello @Ledise we only give the compensation for those player who reported as wrongfully banned and accused as a bot player we apologized for the confusion with regards to this compensation. Kindly visit the announcement for more details. :slight_smile: