Client_tos.exe has stopped working error

woahImaShark · October 27, 2015, 2:41am

No one has a solution to this? All my friends can get to the server screen and I can’t even get the game to boot.

Tried reinstalling, running as admin, deleting the patch folder and running as admin, all to no avail.
Each time I got the same crash after clicking the start button on the patcher. “Client_tos.exe has stopped working”

Problem signature:
Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 562e26f0
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Code: 40000015
Exception Offset: 0008d635
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 634d
Additional Information 2: 634d1191da44dd711cee596c8394229d
Additional Information 3: 617a
Additional Information 4: 617a06ab4c55c84f8f14dab26df6ca7d

cazuks · October 27, 2015, 4:10am

COMPUTER: Visual Studio C++ 2010 update = msvcr100 version 10.0.4

GAME: Visual Studio C++2010 = msvcr100 version 10.0.3

the error probably is here.

musorby · October 27, 2015, 7:14am

Have same problem, after clicking “start” button in launcher getting this “Client_tos.exe has stopped working” error.

Running it on Win 7 x64, core i5, 8gb ram, all runtimes/drivers updated.
After clicking ok launcher is closing but process client_tos.exe still hanging in memory.

From event viewer:
Faulting application name: Client_tos.exe, version: 0.0.0.0, time stamp: 0x561615a3
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba1dbbe
Exception code: 0x40000015
Fault offset: 0x0008d635
Faulting process id: 0x12b0
Faulting application start time: 0x01d10f9e5db6571d
Faulting application path: D:\games\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
Faulting module path: D:\games\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
Report Id: 9ece8b18-7b91-11e5-aae9-94de807e4425

Will try to figure out problem, but open to any suggestions/solutions.
Thank you.

upd. Think I tried almost everything now, rebooting, reinstalling, replacing this msvcr100 dll , differently running , etc etc, still getting same message. Any solution? :

woahImaShark · October 27, 2015, 7:23am

Tried uninstalling the 2010 C++ distributable, and reinstalling version 10.0.3. Now…

Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 562e26f0
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Code: 40000015
Exception Offset: 0008d635
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 634d
Additional Information 2: 634d1191da44dd711cee596c8394229d
Additional Information 3: 617a
Additional Information 4: 617a06ab4c55c84f8f14dab26df6ca7d

musorby · October 27, 2015, 7:28am

I think this actually nothing to do with reinstalling c++ runtimes, since this libraries are placed in system directory, but ToS using it’s own version, located inside game folder. I’m having same problem, and so far unlucky to find any workaround solution.

mahlerstein · October 27, 2015, 11:50am

I get this error every time I try to start the game.

"Client_tos.exehas stopped working"

Problem signature:
Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 562e26f0
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.1
Fault Module Timestamp: 4ba1dbbe
Exception Code: 40000015
Exception Offset: 0008d635
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 634d
Additional Information 2: 634d1191da44dd711cee596c8394229d
Additional Information 3: 617a
Additional Information 4: 617a06ab4c55c84f8f14dab26df6ca7d

I have already tryd having steam verify integrity of game cache.

and have tryd reinstalling and restarting my machine.

Leiru · October 27, 2015, 12:00pm

I have resolved the problem. try going to:

*right click ToS on Steam, then properties, go local files >>>>
*click on browse local files, Steam\steamapps\common\TreeOfSavior\patch >>>>
*delete everything, re-patch, right click ToS again, then properties, go back to local files >>
*Validate >>>
*Restart Steam, try patching, then PLAY. Hope it can solve your problems.

mahlerstein · October 27, 2015, 12:49pm

I tryd it but it didnt work for me

jphernandez062592 · October 27, 2015, 1:03pm

I have the very same error. Tried downloading visual C++, flash player, disabling anti virus, firewall, etc. nothing works ;-;

edit: also tried reinstalling it into different drivers and all, copying the msvcr100.dll (both 32 an 64 bit) to the game folder, renaming it to all caps like in the error, etc x.x

musorby · October 27, 2015, 1:04pm

Still not working for me… to sad.

woahImaShark · October 27, 2015, 1:05pm

I think this problem needs more bumps. This seems like entirely a problem on imc’s end that involves the msvcr100.dll file.

cazuks · October 27, 2015, 2:33pm

I think error is “Client_tos” in TreeOfSavior\release. It isn’t opening the game. It starts and then immediately quits.

cazuks · October 27, 2015, 3:29pm

What do you do with program?

Download DLL?

woahImaShark · October 27, 2015, 4:03pm

This is a virus, it has nothing to do with the dll file itself.

andre_omtz · October 27, 2015, 4:03pm

You fix all Dll’s from your computer…

juliana_vitorinox · October 27, 2015, 5:16pm

me too,but I think is my antivirus

andre_omtz · October 27, 2015, 6:33pm

its not a virus…
the video tutorial is very simple, even in portuguese, anyone can understand…

woahImaShark · October 27, 2015, 11:51pm

Please tell me you have some sort of solution or at least explanation for why this doesn’t work. After looking all day and trying every solution I’ve found this far, I’ve come up with the same error time and time again.

g_zgmfx09a · October 28, 2015, 4:44am

does not work for me.

musorby · October 28, 2015, 9:10am

bump! still not working, Spent already lot of time with different attempts to fix this
removing updates, validating , patching again - fail
removing dlls, validating, patching - fail
deleting game, reinstalling, patching - fail
different manipulations with closing/opening steam and running game - fail
different rebooting, fresh starting - fail
reinstalling different vc 2010 redistibutables - fail
don’t have firewalls/antiviruses so it’s obvious not an issue with this also
have disabled active control so it’s not user/admin issue as well (but tried running as admin, just in case)
also goggled to find this type of problem in different software, but didn’t find anything useful

Honestly I just tired and give up, but tried hard… Hopefully someone from imc will come to us with solution, but since this thread created on 1st CBT and remained unresolved till this day I hardly believe that this will be in first list to handle for devs…