Tree of Savior Forum

Can't launch tree of savior

Gameplay Bug Report Connection / Game Crash
#27

Hello @nizidr,

It may have something to do with the font / language settings, but I’ll ask about that as well. :slight_smile:

Signed,
Staff_Ethan

#28

Have you tried to verify game files through steam?

#29

Yes, multiple times too.

#30

[quote=“STAFF_Ethan, post:27, topic:152928”]
It may have something to do with the font / language settings, but I’ll ask about that as well.
[/quote]i deleted and redownloaded those folders/files as well so i do have default settings atm but problem still persist.

#31

Thanks @Kiblaster for providing @Kuroe with the patch files.

The dev team is still looking for the source problem, but in the meantime, you should be able to eventually patch all the files if you keep pressing the OK button and restarting the client.

I know it’s not a good solution, but it’s a sort of workaround for the moment.

#32

I have yet to hear back from the dev team on that issue. I’ll let you know as soon as I have new info on that. :slight_smile:

#33

This is strange, I don’t have that file in the patch folder.

I would suggest to uninstall ToS from Steam, then manually delete the whole TreeOfSavior folder to make sure there are no remnants of the previous installation (save your screenshots/videos if you had any from iCBT in avicapture and screenshot folders).

C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior

Reboot your computer, then download and install the game again through Steam.

If the patcher still fails to download the files, extract my zip folder into “patch” and run the game again.

#34

I experienced the same.
Windows 10, 1920x1080, pt-br language if it helps.

#35

Did exactly as you instructed but the 11035_001001.pak still failed to download. At this point idk if I’m even able to play ToS when it launches :confused:

#36

Where are you from? Could be a region lock or IP block.

#37

I’m from Singapore, I don’t think it’s an IP block / region lock, my friend could go into the server selection screen with no problem.

#38

Just making sure, could you try running the patcher with a VPN?

Install this https://www.hotspotshield.com/ (It’s free).
Make sure it’s enabled (green icon) in the system tray (bottom right near the clock) and run the patcher again.

2 Likes
Couldn't start the patch launcher
#39

Not the case :confused: GL tho

#40

I tried using Mudfish but apparently that doesn’t help on downloading, but I did download Hotspotshield and it’s done patching! Thank you soooooo much for your help, really appreciate it a lot! :smile:

2 Likes
#41

Just to pitch in, I have the same problem as @nizidr

#42

Hello @nuriomarayana,

Thanks for bringing it to my attention.
We’re taking a more in-depth look into it, but in the meantime have you tried the options mentioned above? I’ll let you know once we have a more solid fix.

Signed,
Staff_Ethan

#43

Do you mean deleting and reinstalling the game? Yes, I did. I even have the game installed on two computers, both with the same graphical problem.
It doesn’t seem to hinder anything at all, so it’s no real problem. But it is peculiar and I thought to report on it

#44

I am having this problem now and it just closes the launcher. i was able to get into the game before a day ago.

#45

I’m having the same 11035_001001.pak problem http://i.imgur.com/4LAXvjG.png

After trying to validate… http://i.imgur.com/CSVqoGg.png

@STAFF_Ethan

#46

I have the same issue