Tree of Savior Forum

Can't launch tree of savior

Mine was 0, changed it to 11178 but it still doesn’t work. :cry:

What about if you delete that file? When I delete mine the game re-creates it and re-downloads all the files.

Deleted it and tried again, the file came back with only a 0 inside. Still didn’t work

Can you ping the patch servers?

Start Menu->type ‘cmd’ into the search bar-> type ‘ping 54.192.37.158’

also try ‘ping 54.192.37.55’ (it seems there are multiple patch servers that serve different purposes)

Pinged it and works just fine, no packet loss just a little slow at ~250ms

If you can ping both of those servers just fine, then I am stumped. :sweat:

My only advice would be to try this:

But you have already said you tried redownloading the game, so I have my doubts it will work. :confused:

Hopefully someone else has seen this error before and can help you.

I tried verifying the integrity of the game multiple times, didn’t work too. Sadly it seems like this error is extremely rare or something :cry:

@GM_Fuji @GM_Erick
@STAFF_Ethan @STAFF_John @STAFF_Julie
@STAFF_Shawn @STAFF_J @STAFF_Ines

Please help, already bought the EA and looking forward to play it on release :cry:

Hello @Kuroe,

The servers cannot be accessed yet since it is still in the pre-purchase period. You will be able to access the servers on the 29th of March as mentioned on our previous announcement. https://treeofsavior.com/news/?n=296
My apologies for any confusion that you’ve experienced. Hope that I helped clear things up a bit.

Signed,
Staff_Ethan

horray staffs came for the save and of course it’s ethan.

(・U・)

But even though there are no servers to play on, I should still be able to patch the game right? Everyone else seems to be able to patch just fine but I get this error whenever I try to patch the game :confused:

Hmm… I’ll pass it on to the dev team.

I uploaded the patch folder’s ipf files for you (277 Mb).

https://mega.nz/#!qs4j2I7C!zSfyN_DZ1-vAwdlIoIKujk5zBIdiGLe6AWqTYXXP8i4

Extract the content of the zip file into your patch folder:

C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\patch

And run the game again, the patcher will retrieve them locally instead of having to download them. Hopefully it should work.

That’s not a permanent fix, but at least it should help. If there are new patch files before release, and you still have issue downloading them, I’ll make sure to upload them for you first thing.

while you are at it can you look into misaligned text in patcher than i’m experiencing:

I did try to delete all files from game folder except .ipf data files and bgm folder (for obvious reasons).

It doesnt affect launching game client in any way, but if any error pop up i wont be able to see it to report properly.

1 Like

Thank you for uploading the files, I did as you said but now I seem to get this error instead

Hello @nizidr,

It may have something to do with the font / language settings, but I’ll ask about that as well. :slight_smile:

Signed,
Staff_Ethan

Have you tried to verify game files through steam?

Yes, multiple times too.

[quote=“STAFF_Ethan, post:27, topic:152928”]
It may have something to do with the font / language settings, but I’ll ask about that as well.
[/quote]i deleted and redownloaded those folders/files as well so i do have default settings atm but problem still persist.

Thanks @Kiblaster for providing @Kuroe with the patch files.

The dev team is still looking for the source problem, but in the meantime, you should be able to eventually patch all the files if you keep pressing the OK button and restarting the client.

I know it’s not a good solution, but it’s a sort of workaround for the moment.