Probably a problem with the client, I recommend trying these solutions:
1)Update your windows
This is a fix to those who can’t create a character because they can’t type in a name/can’t click the text box when create a character. ~For Windows 10 Pro ONLY~
This has been posted on tos reddit but the guy who discovered it can’t post on the forums yet so I’ll post it here on his behalf.
So what you have to do if you’re using Windows 10 Pro and can’t type in a name or create your character is to manually update your Windows 10 Pro from version 1709 to 1803 or the latest version.
Hope this …
2)Disable Founders Pack, if you have it
To saviors with Broken dll File Error
The solution of the issue of the error is the following:
Click Properties in the Management
Move to DLC tab and un-check “Founder’s pack” in acquired DLC list
Move to Local File and verify integrity check of the game file
Restart the game
If the problem continues after trying out the solution, please let us know by tickets.
Have fun with ToS today!