I’m just implying it’s VERY HARD to assume you don’t own all the benefits from a “standard” Token just because that version has a lesser duration. I mean, just because it isn’t LITERALLY the same item doesn’t mean it could be proportionally adjusted (design pls). This situation could even be put in a position of SCAM as innocent as it looks, the buyer has to take the “bet” without any reassurance, based on his common sense and logic that the Token has its benefits. If it happened to me I’d at least create a topic about it and try to let people be aware, I mean if the game itself DID NOT then who else? It’s the least you can do to avoid more poorly designed disasters.
Thats… disgusting
Its a new level of BS
Nice job, IMC
if this is true, then this is borderline fraud, but i can see where this is going, they will be using the name as scapegoat for this bullshit they created
"Greetings Saviors,
The token given on the Beginner’s Pack is an Event Token and not the standard token, as such some benefits are not present on the 15-Day Event Token.
Thank you for your continued support, cooperation, understanding and love for Tree of Savior."
or something like that…
but when you look at the description, there is zero distinction with the two token, just the name, both are stated to receive “premium benefits”, this is fraud, complain to them and get a refund or have them compensate for your now Untradeable items
edit:
i’m putting emphasis on “if this is true” because maybe the 15-day token does have a trade limit but the other party had just consumed all his/her trade limit before trading with you
Guys!
I sent a msg to IMC support and another to Steam. Waiting on the answers. I’ll wait until tomorrow, if they don’t fix this i’ll contact the credit card company and ask for a refund.
The reason: SCAM/false advertising. false advertising is a crime and in brazil is reason for a refund.
I hope we can find a decent solution to this problem without the need for all of that, but IMC did not, in any way, tell people that the 15 day token had diferent benefits from the regular one. The ONLY thing they said was that it would not be tradable.
I suggest you all do the same thing.
Correct me if I’m wrong but filing a chargeback against Steam/Valve will result in your account being banned/prevented from further buying any games on Steam.
if you have used Paypal for buying that beginners pack. I would like you to try reporting it on paypal and link this thread to the report.
I love to see how paypal will solve the problem.
Few yrs ago when I bought WTFast 1month subscription [only]. they hide the fact that I am purchasing a 30day subscription with auto renew. so after I finished the 30days. I stop using it since i find a new one that is more cheaper.
I just find out after 8 months I was being charged by WTFast and didn’t even sent emails to me monthly for all those payments. so I ask WtFast to reverse all transaction they also confirm to me that I haven’t log in for 8months but they refuse and said that they don’t allow refund to unused services.
I then reported them to paypal and provide evidence screen shots of their webshop with TEXT saying “30Days subscription Only” but I was being listed to an auto subscription and also send them the reply of WTFast support.
after a week… paypal reverse all transaction but I never heard anything from WTFast they didn’t even apologize.
Steam would be in trouble by doing this.They could only take your acess from the game itself, by IMC’s request. They can’t punish you if the credit card company evaluate that you have the right (by the law) to refund the product.
Pretty sure I’ve read lots of horror stories about accounts getting locked (can still play their library games but can’t buy any more or use other services) because they issued a chargeback against Steam.
What a scammer this IMC.
I’m sure it was just a problem with putting the info in the right place. But they need to do right by us. If I had any idea about this limitation I would buy Veteran’s pack, not this one. Their actions now will tell us about the company much more than the silly mistake in the information on the packs.
problem is: that is not a real count of your remaining trades. it’s just "this token gave you +30 trades"
i have used a 30d token, and 2 60d tokens, as well as the 15d token. i trade very rarely, so i still have over 100 trades left, but mine says “30” as well.
i’m finding it equally hard to disagree with you… in fact i’m surprised that you don’t get +15 trades from this token, since both other versions give you about 1 trade per day.
i’m also surprised that with the new changes, that they decided to keep “# of trades” as a thing at all. i can’t seem to find my actual trades-remaining listed anywhere. it -used- to be in the token tooltip.
Hello all of our saviors!!
The following statement will help our saviors to prevent “UNTRADABLE” situation.
As we can see, The comment of “Number of trades allowed 30” is indicating
in No.1 Picture. On the other hand, B is not.
Please check your token properly, before trading with someone
Thank you so much for cooperation.
Your faithfully, STAFF_MAX
I have no idea what you’re implicating was fixed or what I’m looking at here. You might need someone who writes better in English doing the forum communication and I don’t mean that offensively. It’s just easy for things to spin out of control if they aren’t absolutely clear.
But damn, a fraud 15 day token lure to buy a worthless beginner pack?
New low for IMC.
IMC really should have listed the differences between a normal token and an EVENT TOKEN, instead of
"1 x 15-day Event Token
- Receive premium benefits for 15 days! "
People will normally assume the “premium benefits” include ALL THE BENEFITS A NORMAL TOKEN HAS!! WTF!!
Seriously, Max? SERIOUSLY?
AM I TOO ■■■■■■■ DUMB OR YOUR SCREENSHOTS ARE REALLY SHOWING THAT YOUR GODDAMNED TOOLTIP ABOUT TRADING JUST DISAPPEARS WHEN IT REACHES ZERO INSTEAD OF SHOWING “Trades remaining: 0”?
I must be dumb. I must have misunderstood. No developer is so dumb as to make THE SINGLE MOST IMPORTANT PART OF THE TOOLTIP disappear when it reaches zero. LOL at me.
It’s either one of those:
- The package Token has less benefits than the regular Token, which is a poor business practice;
- Any Token’s tooltip has its “Trades remaining” portion removed when it reaches 0, which is a stupidity so huge words cannot even begin to describe it.
Please, someone show me a screenshot of “trades remaining: 0”? So I can rest assured that this is just a case of a poor business practice.
EDIT: I thought I could be getting insane and maybe the tooltip doesn’t count your remaining trades, but that’s not the case:
My new lv1 char notwhitstanding, my remaining number of trades is right there, 59.
So yeah, I still need someone to show me a “number of trades allowed 0” on their tooltip. Otherwise, Max just showed us a gaping hole in the tooltip with a smile.
and what about you people selling a token without trades and NOT TELLING US? I have a ticket on the subject and I will take legal action if we can’t fix this situation in a friendly way. I got my pack under the impression I would be able to TRADE. Really, I have money to buy the token packs, I’m ready to dive in to this game. but I will not if you guys SCAM me like this. it’s fraud. Please, i’ll be waiting for a final response> Will I get the trades on my 15day token, as you DID NOT tell us that we would not have this premium benefit when we made the purchase?
If the Ingame help section tell me I can trade with a token and the DLC on steam doesn’t tell me I won’t, it’s my right to get the trades. It was a mistake on your end, and I hope you compensate people. It will tell us a lot about the company, how you handle this situation.
Based staff max strikes again.
@Night6
They just removed both of those borderline fraudulent DLCs from Steam. Surely it had nothing to do with negative reviews and awful sale volumes.
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Well ok lemme put something here.
When i wanted to gift an arde dagger i had dropped from dung to a friend (since i sux at selling things and wanted to do them a favor), i knew they had bought the beginner’s pack and were using that 15 day event token, on the trade window this is what i saw on my side:
I asked them if they had run out of trades coz i found it weird that it displayed “Token Disabled” for them, they said it said “Token Enabled” for them which was probably a graphical glitch.
After putting the Arde dagger in the window it also warned that it would change properties, after they got it it became untradable, i asked them again and they said they never traded with anyone since getting the Token, and i asked them if it displayed any ammount of trades remaining in the tooltop, they said it didnt.
So yeah 15-day token doesnt have trades remaining, but its not like you cant tell whether the other party has trades remaining or not since it’ll show token disabled if they don’t.
While I agree that it’s BS to not include at least 15 trades in the tooltip if you trade with someone who doesnt have trades remaining and then complain that’s your fault since it’s displayed right there.
they never told us about this. not in game (help part) or in steam, on the infos about the pack. it’s a SCAM, even if not intended. Let’s see if they fix it,in respect to those who decided to support their game, even with all the bugs in it