Tree of Savior Forum

Accidentally deleted Hoglan

I clicked the minus sign thinking it’s how you link him to a new character. Question popped up and I thought it was for “Do you want to link it to this character?” so I hit yes.

Just lost my level 100 Hoglan pet, trying to put him back on my main character. I’m guessing there’s no getting it back huh? @Staff_Julie

How is your day?

Hope you get it back.
But i doubt it as there is even a verification warning if ure sure u want to delete it ._.
For future reference u click the pet first and then on the char u want to apply it to.

There was one dev helping people over in the Bug Report section. I’m pretty sure that IMC is staying well away from General Discussions for right now hahaha

I hope you can get your pet back… that would suck otherwise.

Sorry about your Porcuduck. But yeah, I doubt there’s any chance of you getting it back. After all, it did ask whether you wanted to delete it or not, you just didn’t read the warning. I don’t know of any game company that would return an item lost under those circumstances.

It’s a really bad design when they make such a big delete button, accessible each time you’re in your team selection screen. This function should be more hidden, or at least require you to type “Delete” to confirm deletion, just like every other MMORPG does nowadays. Sigh. Was it really so hard for the developers to think of? I’ve seen at least a few players post about this problem on the forums, hell, I almost deleted the pet accidentally too!

I made a post and did the exact same thing. Filed a support ticket and the fixed me thank god

How do you file a support ticket?

Same happened to me, did the ticket a couple hours ago, will have to wait.

It’s pretty easy to delete pets, don’t know if it’s the same for chars, but just click on the “-” then “ok”, and puf, it’s gone :frowning:

How do you file a support ticket? I have no clue.

Up at the top of website, click support, file ticket

1 Like

man i just want u to know, that i deleted it on purpuse.
cos i dont like how it looks.
take it easy :relaxed:

cmon man xD

style > utility :open_mouth:

…Did you people fail first grade reading or something? You press the minus button and a window pops up that CLEARLY says “Are you sure you want to delete your companion?” It takes literally less than two seconds to read that. But you guys are in such a damn rush you just assume you know what it says and click yes. If you lose your companion despite the obvious warning it’s your own fault and no one else.

Lol, here was my problem, i have alts ok, you click on AN ARROW that looks in a circle EXACTLY like the minus one to move it back, then click on the name to move to an alt. Well if you aren’t paying attention you click on arrow, my mind those it was an arrow back cause i was talking to someone while switching and i hurried passed the prompt thinking it was a prompt to switch cause there is one.

It really isn’t that hard to make this mistake, it’s badly laid out with the move out having the same exact look as the delete. And there should be a prompt to delete that you have to type the name or type delete like he said

Or, you know, you could just pay attention to what you’re doing instead of blaming the devs. If you’re carrying bricks and you get distracted watching a bird and drop the bricks on your foot is it the brick’s fault for not warning you?

The design of the pet management is bad realy bad. It is super easy to delete it by accident.

Also many people cant read the mensage not becouse they are dumb MR brains, but they just speak another laguage.

The management shoud be more intuitive, and shoud have a BIG RED WARNING ON IT. red messages people can understand in any language.

…If you can’t read English why are you playing a game where everything is written in English? That’s like a blind man reading a picture book, sure he knows he’s holding a book but that’s all he knows.

The rush is caused due to commander load failed.

Yeah, I’ve gotten that 4 times. All it took to fix was logging back out to the server select then logging in again and choosing a different channel. It was a minor inconvenience at most. Don’t see the big problem.

Omg how can u not see it is a design flaw when the circle for moving a pet out to swap looks exactly the same as the circle to delete. You would think in your brain that it would be a circle with an arrow back.

It is bad design