@Staff_Julie @STAFF_Ines @STAFF_Ethan @STAFF_John
Could you please kindly reply and provide some insurance to those who might be falsely banned?
I would like to know also whether using the VPN software to simply reduce the latency will risk my account from getting banned?
Thanks
This is ridiculous, they make a game that lags like hell, and when u try to lower the lag using a VPN u get banned! This is ridiculous!
You guys really donât see whatâs going on here LMAO, Iâm laughing so hard sorry. Everyone of you are using WTFast and thatâs youâre reason of ban due to botters using it too. Buy a better internet. SIMPLE.
Hi. I got banned. I never use macros,botting but I used WTFast. I think that is not the reason
Check for us pls
Server name: [SEA] Telsiai
Team name: Jabkang
I using WTFast to reduce PING play from Thailand
Hey guys. I have seen here a questions about the use of proxies servers and those ping reduction programs (which are basically the same thing).
Itâs not the fact you use proxy that will make you get banned. For a better understandment, first Iâll explain what the proxy is.
"Proxy is the term used to define the intermediary between you and your server. And it plays the computer connection function (local) to the external network (Internet). As local computer addresses are not valid for external access, it is for the proxy to send the request of the local address to the server, translating and transferring it to your computer. "
âOkay, Fernando, but what does that mean?â
âAll requests made to the server (the site you want to access) will go through your proxy. Upon reaching the site, the IP (Internet Protocol) proxy is registered in the cache of your destiny and not his.â
âAll right, Fernando, but what you mean?â
Many of you may not know, but there are already bots, damage hacks, AoE hacks, teleport hacks, and even multiclient. Yes, multiclient. IMC already know that. The hacks that alter the hexadecimal codes of the game (AoE damage, teleport, etc.) are easily identifiable, and will not bring problems to other players. Now BOT + Multiclient combination is what brought all these disorders.
IMC already know of the existence of Multiclient. Many of these bots are connected to the same computer, or on the same computer network. To facilitate the work, rather than just blocking the accounts that were reported for bot use, the companyâs support has blocked all accounts that were connected to the same IP that the cheater.
âWhoa ⌠Wait a minute ⌠So that means âŚâ
YES! I mean that any of these idiots have been making use of programs like WTFast, NoPingTunnel, SemLag, etc. Thus, the ToS the server identified with the IP address of these proxies. That is it, not only those assholes were banned, but all those connected on the same proxy server as them.
This is not an exclusive ToS problem. As some reviewers here have commented, it is already a problem observed in games like WoW and Archage, although not as commented or known.
âAh, but I was not banned. And you can not to play with over 300 ping. I need to use a ping reducer.â
Friends, you got lucky not to fall in a proxy server with a bot. I have only one suggestion for you. Not worth going through so much headache just to play with the ping down for another week. Almost everyone here will transfer the account. Missing 8 days for the transfer and opening of the SA server. Not worth it to risk for so little. The guilds will even be undone. Take the time to level up your character, forget GvG and PvP and have fun with the game can offer you, even with limitations.
The way we are here in the group, and all the players in the ToS community, we should position ourselves there in the Forum. A lot of players were banned for weeks because of this problem. It wasnât from now that the company has taken this stance to ban by IP address. Only a few managed to recover their account, and only because they insisted enough. Being an international server, it is absurd that they take such action. I hope you are understanding and accept the request of this savior who speaks to you. Please, report the problem you too. Explain here in the Forum. Think how are all players who have experienced it. Think of how much we spend paying to play this. Put yourself in the place of those who are going through this misery, and help us to achieve the necessary visibility for the company to take a step against those bots that does not affect other players.
Thank you for your attention, I hope have helped somehow.
Fernando âAsteyrâ Jesus.
PS.: This text was focused on brazilian players, but I thought It can help every player who is facing this problem. My english isnât perfect but I think you all can understand me.
This kid. 20characters
12 hours no reply yet, hbu guys ?
Same situation here.
WTFast user from Australia. If I donât use WTFast, the game is unplayable.
Team ID: Kestral
Char Name: KINO/xKINO
Server: SEA/Telsiai
Iâve sent the email, still waiting for IMC to reply.
no response yet both in email and the ticket I sumbitted, but when i opened Tree of savior i got in and got a compensation gift, 1 token and 3 dungeon reset voucher, check your accounts eventually
So youâre saying that youâve been unbanned and given compensation with no reply from support? If so then that gives the rest of us some hope for getting unbanned.
Nice! Guess Iâll sit at the login screen and spam connect for a whileâŚ
Good luck and god bless
I am banned too, it says for botting however i have never botted in this game, i was using WTFast to lower my ping. Seems like WTFast is the reason why alot of us are banned
Team name: Navri
Server name: Telsiai (SEA)
I am banned too, it says for botting however i have never botted in this game, i was using WTFast to lower my ping. Seems like WTFast is the reason why alot of us are banned
Team name: navitus Server name: Telsiai (SEA)
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3rd party program at the moment is consider using app in the gameâŚ
Although it harmless but the VAC system got to remove all players using 3rd program until they give grant to WTfastâŚ
Still got banned TT
Teamname: Dipsy
Name: MoMo
steamid:tangmobae
Importantly,i have just only one character that is âWizard (Elementalist lv106)â how it can be a bot = =
IâLL BE DAMMED. I GOT UN-BANNED AND GOT 3X INSTANCE RESET SCROLLS AND 5X EXP TOMES! 
But, just like âclintonramos20â I didnât have any message or response on the tickets, or email, it simply un-banned.
From now on Iâll stay clear of any VPN. Iâd rather play lagging than moving to the South American server (also know as the fifth circle of hell).
Still no reply, still cannot connect to server too
Already 24 house after i sent ticket
Teamname : Bznagathwa
IGN : Bznagathwa
Steamid : andreasajaya
goodluck guys. i have moved on with new account instead of waiting. now im level 40s. imc dint reply me either from the email i sent long ago.
