Tree of Savior Forum

Wig is missing after Re:Build? Character was renamed?

Hi, so I returned recently as a returning player due to Re:build update, last time I played was when NA had two servers. I noticed that an item of mine was gone, I don’t believe anything else is but I could be mistaken. I definitely know I had a wig on one of my characters that is no longer present and as well my wizard who was Lilith, is now Lilith_1. I also had to delete two characters due to the new 6 character only restriction(Without TP) before I could of even entered the game and I’m worried I may have deleted my item under that circumstance which is… well, kind of unfair as I only deleted low level characters. I also have no tickets or anything, so I’m really confused… I wanted to send a ticket regarding this but I can’t seem to find out how.