The concept of “it’s hidden, you are not supposed to get this easy”. The thing is, this is not hard, it’s just a torture and boring quest. That this is a video game and games are supposed to be fun, fun but hard? challenging? yeah, sure, lot of games are, this quest isn’t, is plain wrong and bad for some reason we already know.
To those white knighting “make them harder i like it”, i would love a hard quest if it is fun and not a camping waiting nonsense, there is nothing hard about this quest, you already know what you have to do and you just can’t because you have to wait hours to pick an item.
There is also called “gameplay mechanics”. For this kind of game, doing quest too hard would be breaking the game. I think most mmorpg are too easy in most things and too hard in specific things to make more profit, force you to buy, etc. So too hard, too easy, in the wrong place and time means a bad game.
Before the white knighting learn something about video games.