Tree of Savior Forum

Why my account has been locked

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#1

Hello, I have a question

I want to know, Why account has been locked, I feed decision is unjust.
please check my logs. unlock my account if it is clear of any violation.
please be fast and don’t waste my time of Token.
My account has been locked 2-3 days ago.

ps. tossupport@imc.co.kr did not answer me

Thank you

Game Server : Klaipeda

Team Name : Destoria

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1 Like
#2

I also send an Email at tossupport@imc.co.kr…
Still waiting for an answer…
Game serv : Fedimian
Team name : Rhouw

Thanks in advance…

#3

Why my friend account has been lock?
Team tossupport please answer.

#4

Why is this happening :cry:

#5

Hello @vin275 You are receiving those kind of message because your account has been locked due to suspicious activity within the game. In other words, some player reported you for doing suspicious activity inside the game.

#6

Hello @GM_Francis

Thank you for answer my questions.
But now I have a new message.

0010.png951×680 1.1 MB

What should I do ?
http://upic.me/show/58332443

#7

same problem…
dunno why bot still free play, and core player got banned

  1. team name Shasimi
  2. Server Name Telsial
    never bot, please help OMG… its not fair
#8

Are you able to reconnect ? Did you find any solution ?
I’m in this situation since 7 days…

#9

@Staff_Julie @STAFF_J @STAFF_John @STAFF_Ethan @STAFF_Ines

Just… Help.