Date and Time(Please, specify the timezone) : 20/12/2019 - 17:00 (BRT)
Server Name: Silute
Team Name: Alucinogenos
Character Name: cogumello
Bug Description :
Played all day yesterday, woke up today and when launching the game it stops using CPU resources, gives a white screen and then stop responding without giving any errors.
Game still use 900mb of memory but no CPU.
Event viewer gives 1 error and 3 warnings.
Warning: Failed in notifiying the event load for the component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} from profile. Error code: See Tracelogging for error details.
Steps to reproduce the issue :
- Launch
- White screen
- Stop responding
- Closes
Screenshots / Video :
Game Control Mode (Keyboard/Joypad/Mouse) : Joypad + Keyboard
System
- CPU : i5 6600
- RAM : 16gb
- Graphics Card : gtx 970
- Mainboard : asus b150 pro
- Storage : system in ssd game in hdd
- OS : windows 10
- Internet Connection : cabled 120mpbs
- Country, Region : Brazil
Step taken to solve:
- Checked integrity, downloaded 9 files still didn’t open
- Deleted addons, still crash
- Defaulted user and user_c
- Reseted computer
Windows didn’t update over night.