I bought my TP (SA) and I can’t receive it in-game! I opened support tickets and all I got was machine’s answer, here follows the bot’s replies from the support
First anwser:
Greetings Savior!
Thank you for contacting us.
We would like to inform you that there is a delay in claiming the TP bundle you purchased. We highly advice you to try again after several minutes or hours to see if the TP will be finally claimed. Meanwhile, if you are still unable to receive your purchase TP after several tries over a considerable period of time, or if you encounter any other issue related to TP purchase or retrieval, kindly contact us again for further review and investigation.
For more details with regards to the issue of receiving TP bundles, kindly visit the link below;
Link: https://treeofsavior.com/news/?n=443
Should you have any further concern, kindly contact us again and we will gladly help in any way we can.
Really ? Keep trying? I dont click 462836862 times to use my TP IMC I never think click in button in game…
Second machine Anwser:
Greetings Savior!
Thank you for bringing this to our attention.
Please be advised that our development team is already looking into the issue. We appreciate your patience and understanding while they are investigating the matter.
Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.
Best Regards,
Tree of Savior Support Team
Where’s I can report the BOT of support channel? I cant discuss more after this ticket anwser…