Tree of Savior Forum

When launcher reaches 100%, launcher stop working

Help Center
#1

Bug Description :
Hi, since the open beta started, I’m trying to play this game. I can’t tell in words how sad is to wait for too long to play this game, and when the time comes, you can’t play it. Everytime I hit play (Steam), or by opening the ‘tos.exe’ itself, the Launcher opens, and load until reaches 100%. After that, launcher stops working and automaticaly closes. (No errors displayed)

PS: I played the closed beta before on the same computer.

I tried to check Task Manager, and there’s nothing related to TOS running after the launcher closes.

I tried reinstalling the game several times, running as administator, disabling my antivirus/windows firewall, checking integrity of the files, deleting patch folder… nothing works.

Thanks.
*Sorry if I used bad english anyway

Steps to reproduce the issue :

  1. Open the game using Steam/Explorer Folder
  2. Launcher appears and then start to load files
  3. When launcher reaches 100%, launcher stop working
  4. Launcher closes and nothing happens (Game stop running in Steam)

Screenshots / Video :
Description shows exactly what is going on

System

  • RAM : 8GB
  • Graphics Card : Nvidia GTX 650
  • Storage : 500GB
  • OS : Windows 10 x64 Pro Insider Preview
  • Internet Connection : 25 MB
  • Country, Region : Brazil
#2

Hi @lokoehpoko1111! We would like to ask if the problem you have posted still persists. Kindly submit a ticket through our Support. :wink:

#3

Yes , okay…

#4

Got the solution?? same problem here but my OS is Windowns 7, we have the same graphics card and RAM.

#5

so, what’s the update on this concern? i have been dealing with same scenario… nothing in the forum works… i am already close to permanently uninstalling the game now. been working with this issue for 2 weeks now…