Tree of Savior Forum

Weird login message / Protect mode

I am having a error message that says -->
Start the game from the home page and remove protect mode and connect to the game again.

Never had this problem, but yeah those instructions are pretty vague.

No replies from support / tickets / emails. been 5 days since i am off from TOS

Maybe anti-virus ?
/20FlyingPantShot

Can you list what did you already tried to do in attempt to fix this issue?

  • check file cache integrity?
  • delete and reinstall client?
  • if you are using VPN or any other tunelling service have you tried to launch without it?

A. If your account is in ‘protection mode’, it means that it has been flagged for suspicious in-game behavior.

If you wish to appeal this decision, please send an email to tossupport@imc.co.kr with your server and team name and it will be extensively re-examined.

i spoke with the Gm’s already for this issue, which i was false banned and my accounts was lifted. but after they fixed that situation, this new problem comes up. i guess im so close too playing again

i have the same problem !!! can you help guys?

I have this problem too !!! Can you help me guys?