Tree of Savior Forum

Valia weapon +50 Holy Atk attrib becomes -48 instead

Gameplay Bug Report Game Content
#1

Date and Time(Please, specify the timezone) : 09 July 21:00 Server Time

Edit: Corrected to reproduce bug date and time

Server Name: Klaipeda

Team Name: HowBout

Character Name: Nop

Bug Description :
With Valia equipped on Cleric, changing map or switching channels changes character’s base Holy Property Attack to -48 (or -49 sometimes).
When bug is in effect, tested damage on monster, -48 Holy Property reduction applies and is not a display error.

Edit: Scaled down equipment to Armor piece being the culprit affecting the stat reduction. Tested with Cafrisun Armor and Rokas Robe.

Workaround for players is to unequip either Armor piece or switch Valia to another Main hand weapon before changing map or channels and equipping them back after loading screen for the correct Holy stat to be applied.

Other equipment slots tested but does not affect change in stat:
-Hair Costume 1,2,3 (Goggles, Desert Chupacabra Ears, White Flower Hairpin)
-Bracelet 1,2 (Bearkaras Bracelet and Zachariel Bangle)
-Necklace (Saphie Necklace)
-Costume (Paladin Costume)
-Gloves (Cafrisun Gloves and Nepenthes Gloves)
-Bottom (Cafrisun Pants and Protas Trousers)
-Shoes (Cafrisun Boots and Ravinpede Boots)

Steps to reproduce the issue :

  1. Unequip all items, Change Channel or Change Map
  2. Equip Valia, Stat window shows Holy Property Attack as 50
  3. Change Channel or Change Map
  4. Open Stat Window, Holy Property Attack remains as 50
  5. Equip Armor Piece
  6. Change Map, Holy Property attack becomes 2
  7. Unequip Valia, Holy Property attack becomes -48
  8. Equip back Valia, Holy Property attack becomes 2
  9. Unequip Armor piece
  10. Change Channel or Change Map without Armor piece
  11. Open Stat Window, Holy Property Attack shows 50

Screenshots / Video :

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : i7
  • RAM : 16GB
  • Graphics Card : GTX970
  • Mainboard : MSI
  • Storage : 1TB
  • OS : Win10Pro
  • Internet Connection : Fibre
  • Country, Region : NA
#2

I have the same problem as said above, the holy property from valia become negative value

Please fix the said issue

#3

Hi @Kyled! We would like to ask if this issue still persists. If yes, kindly submit a ticket to our Support. :wink:

#4

@GM_Francis Not to be rude but… isn’t this your job?

Why still submit a ticket and receive a bot like response if you can report and later fix it since you’re part of IMC’s staff which works directly for them?

#5

Hi @GM_Francis, Yes it persists.
Did more testing and issue scaled down to Armor piece affecting the stat reduction.

Workaround is to unequip either Armor piece or switch to another Main hand weapon before changing map or channels and equipping them back on for the correct Holy stat to be applied.

Have just submitted a ticket for this issue.
Not to be rude too but this is a forum for reporting gameplay bug reports. Why do the end-user have to be inconvenienced by doing double job to submit report here and to submit a separate ticket?
If it is necessary to have a ticket submitted for the Support to look into it, it would be nice to have the forum admin submit a ticket on the end-user’s behalf with the details reported and the end-user to follow up from there on.

#6

Hi @ralphdeduyo,
Please be informed that we need to consult our dev team regarding to those specific issues like what @Kyled reported. And regarding to those bot report as we always mentioned, we need to look into the user’s activity first and conduct some investigation if the user is indeed a bot, then we will take the necessary measure against the user. This is a part of our standard operating procedure to prevent some instances.

#7

I see that this issue has been resolved as of 12 July patch.
Thank you GM Francis and Devs.