Tree of Savior Forum

Upgraded a 0 pot equip with golden anvil and the equip disappeared

Gameplay Bug Report Game Content
#1

Has anyone ever upgraded a 0 pot equipment with a golden anvil and it disappeared??? It happen to me just some minutes ago while upgrading my ausuras armor with the event golden anvil. The moment that I hitted the anvil, it just disappeared, it did not count 3 hits, neither showed the failure window, and my equip is now gone.

I have been looking right now for old posts with the same bug…I did not recorded, I did not even imagine that a thing like could happen when using a golden anvil to upgrade a 0 pot equipment… With no record, I just screwed ? There is nothing that can be done? Not even looking at the server log? nothing???

#2

I am asking for help guys. This is incredible frustrating :slightly_frowning_face: , I want to at least know if it happen to someone else during this gear up event

#3

The event Golden Anvil from the Gear Up Festival event?

#4

It’s a really old bug with golden anvils. Try sending a ticket and they may be able to check your logs and hopefully restore your armor.

#5

This has been a reocurring bug I believe. I read some people complained this before. Send a ticket. Hopefully you got a screenie of your armor

#6

Similar case for me 2 weeks ago, my raffye sword disappeared at +13 with a diamond anvil and had 1 pot left, that was given back at the trans event.

#7

Yes, the golden anvil from gear up event

#8

This is precisely why I always make videos of the upgrades I do via anvils.

You can’t trust the game, and you also need to provide proof to avoid drama if IMC otherwise decides not to refund your item if it disappeared due to a bug.

1 Like
#9

Yeah, trans too, always record videos while upgrade your itens.

1 Like
#10

Most of the time though it’s an error from the player. We have legit players who discarded a Solmiki Robe out of his own error and didn’t try to blame IMC (yeah, I know, the design could be better).

I also broke a decent transcended bow for pressing shift instead of alt (or the opposite) when putting gems and clicking transcend too fast and not checking.

It happens. For example, failing 3 event golden anvils just for the item to disappear on the 4th means you most likely clicked the wrong anvil.

If you can reproduce it and on 100% of the fails on 0 pot the item will disappear, then, it’s a bug and then IMC should refund your item.

It seems there was an old bug with golden anvils but it was fixed very long ago, there’s always the chance of a new similar bug if it’s a similar anvil. But even higher chance of being a mistake from the player as well.