Tree of Savior Forum

Unplayable lag on Telsiai

I agree, the delay/lag spikes is quite unforgivable seeing that it is all located in Singapore when you live in Singapore yourself.

Getting intermittent RTOs and losing packets.

On top of terrible lag now also instanced dungeons can’t be entered, even when not using matchmaking but simply trying to enter there is a never ending error “Check for Instance Excess Count”. Can spam it 1000 times it still won’t let anyone in.

Seems like this might be due to server that hosts instanced dungeons being full. But that isn’t supposed to be customers problem to be honest.

super lag i talk npc delay 11 sec to show dialog

i can’t play this game

The lag has been very frustrating making the game borderline unplayable.

Even more frustrating is the so far lack of any solution or acknowledgement of the current issue these past few days (unless boarding up the entrance and waiting for the players already inside to slowly die off until the problem solves itself counts.)

Bumping it so that people won’t make a 100 new topics about the same problem.

We’re all still experiencing these issues. Crazy ping fluctuation and packet loss as well as being unable to enter instanced dungeons for past few days.

This game is unbearable and unplayable right now. Weekend lag is horrible. Dungeon queues take 1-2hrs. As of now, Monday afternoon but still unable to go into dungeons. Gonna stop playing till all these lag issues is fixed

Same for me (and for everybody else). My party can’t do any dungeon run together properly for the past 3 days. The situation seems to be getting worse and worse everyday. Maybe I will also hold off playing until the lag issue on Telsiai (SEA) server is resolved.

Hope to hear from the admins soon. This game has great potential in terms of contents and such but the lag is really killing it.

this kinda 4 sec lag happens to me last weekend, it didnt happen to me this weekend. and you know why? its really simple, CUZ I DID NOT LOG IN TO PLAY THIS WEEKEND.

It still goes on even on Monday morning and afternoon. I think first thing that needs to happen is server restart, apart from other obvious solutions.

Is IMC even listening to us here or are they all still preparing for the Verena server? So like, ignore us now… the people who bought and supported the game…? They used to be so quick with responses.

No idea man, hope they’re aware of the issue and trying to solve it and just don’t have time to communicate it to us since apart from this issue they also need to do F2P preparations.

Meanwhile server is not heavily loaded at the moment (according to main page of this website), most people are at work or school, but these 2 recent problems haven’t improved even slightly:

  1. Ping fluctuating from 16 to 266 on this example, but in fact delays can last up to 4-5 seconds.

  2. Can’t enter any instanced dungeons despite of spamming spacebar for hours.

Which means there is something more going on than just overpopulation.

Yeah dude. I don’t really believe this is caused by overpopulation anymore. What’s worse here is that as a Cryomancer, my Ice Wall shards never hit any mob due to this unplayable lag, giving me a hard time to progress unlike back then.

And what’s even worse than that is IMC is not shedding any light if they’re trying to fix this issue. Come on IMC. I can’t bear with this lag anymore…

I’d probably give it until tomorrow’s maintenance to see if there’ll be changes but if not, well shiit.

The lag is so unbearable to the point that it takes 5 seconds to talk to the quest npc. like WTF IMC fix this lag!

“Mission Instance Excess Count” error temporarily fixed after maintenance, however lag issue didn’t go anywhere.

Yesterday I went into dungeon, everyone including healer hung for 30 seconds (could run around but couldn’t see any monsters or other players) and when it un-hung I was dead with my 100+ gems on the ground. Didn’t take them out of my inventory because I’d never die in that dungeon even solo, not to mention with healer. But didn’t account for 30 second freeze obviously.

Apart from that, there and 2-4 seconds delays almost constantly.

Pings 550 and 1780 on this example, WTF is this:

I’ve never ever experienced this kind of lags on any servers across the world, not to mention on servers that are in the same city I’m at. And worst part is a complete lack of communication about it for nearly a week.

It’s not like I’m the only one with this issue, EVERYONE on Telsiai are suffering from it and can’t properly play for many days in a row, yet there is not response at all. Is that supposed to be acceptable?

So SA server players are getting compensations for connection issues, and for some reason we don’t.

@STAFF_Max @STAFF_Ines

Apart from lags and unstable ping Telsiai players couldn’t enter instanced dungeons for nearly a week until maintenance took place. This is not the only topic about it, there was a dozen of them made during that period of time.

Please give us instance reset scrolls for those 5 days that we couldn’t get into dungeons due to that “Mission Instance Excess Count” error. I’m starting to feel like a parrot.

Hi Sushi.

/20Charactersbecausesushiisdelcious

To be honest, I don’t think we’ll get any response at this point. Seems like Telsiai’s players are not loud enough or not spamming enough, so we got ignored. IMC is acting like 90 years old granny that’s semi-blind and semi-deaf so everyone need to shout into her ear for a while to get a response and a candy.

They’re opening Telsiai to F2P players in ah hour’s time. While it’s already heavily loaded and with unstable latency issues still not being fixed or responded to. R.I.P. Telsiai it seems.

Let’s see how it goes before making a fuss, but if “improving overall stability” will turn out to be just words while in fact lags that are already terrible will get even worse, then I think I’m out of here. I just can’t believe I trusted in IMC with my time and money for so long.

Honestly, I’m really hoping for the best here. Good for Varena players that they won’t be waiting in a queue (much) after the maintenance, maybe, but I do feel apprehension towards what this could mean for Telsiai’s stability. It’s been a great week, playing the game.

I mean, seriously, it was bad enough when the dungeons refused to let parties in and do their daily runs. I sure as hell don’t want a repeat of that in the future.

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ROFL, apparently Telsiai has “sufficient capacity” for F2P players. But not any single f*ck was given about ridiculous lags we’ve been experiencing for weeks.

And right now pings are always above 200. Players from Singapore are getting 200-1000 pings on Singapore server. What kind of joke is this?