Tree of Savior Forum

Unclickable UI and freeze with Controller (XB1)

Gameplay Bug Report Unresolved Issues
#1

We can finally play ToS again, but I encountered a strange problem right after I started in the game.

As soon as I connect my XBox One Controller, the game freezes. So I restarted it with the controller connected, but then already on the login screen I couldn’t select a server or start playing, When I disconnected the controller again, it worked. So after I created my character and joined the field, I reconnected my controller, but the game froze. I disconnected it again and it worked again.

So I tabbed out, reconnected it, and opened the game again, and it works. However, the UI becomes unclickable again so I can’t open options, the inventory or skills.

So I’m kind of forced to play with keyboard instead of using my controller, which is quite sad after I spent two CBTs of ToS with this controller.

3 Likes
Menu and gamepad CRASH doesnt work
#2

I’m getting the same problem. I don’t even have to restart the game, the changes are instant from when I plug/unplug the controller. Changing the UI mode doesn’t do anything either.

#3

Same here. Same Controller. Though I’m using it wirelessly. I have yet to try plugging it with a USB cable.

Are you guys also connecting the controller wirelessly or with a cable?

#4

Right, the background music is still playing and I can hear people casting skills, but the picture freezes.

@eternalvow Do you as well use a xbox controller or something else?

@s.z.gassem I use cable, but it’s damaged so the the controller sometimes disconnects by itself

#5

I have the same problem with my XBox Elite Controller. Any Solutions? I don’t want to buy another controller…

#6

No I don’t think it’s your cable causing the issue, unless I also have a faulty cable (which I highly doubt). Just to be sure, I tested multiple micro-usb cables and they all give the same result. And yeah I’m using an XBox One controller via wire, no wireless dongle yet.

#7

@simonwalz1 Damn, I was hoping using a cable would fix it. Only one thing left to try I guess, which is connecting the controller AFTER logging into the server.

Queue too long though, worth the try imo.

#8

@s.z.gassem Don’t bother, the rsult is the same, I already tried. But it seems that either a lot of people use XB1 controllers or it’s the reason for the problem. No reports from other models. I might find an old one somewhere, let me test it…

#9

@simonwalz1 Oh maaaaan. Well, you saved me some time I suppose. My friend is using a PS4 controller and he says its working fine. Luckily I have one, I’ll try it and see.

#10

i got the same problem too and i am familiar with controller cannot play with it. tried to reinstall controller driver and work around in device manager but seem desnt help at all

#11

It’s working fine with xbox 360 controller, confirmed from a friend. Xbox one users such as me are having problems though

#12

Same issue here with the wireless adapter for the Xbox One controller. Didn’t have this issue during icbt1 and icbt2 so it’s something new.

EDIT: Will add that I did try reinstalling the drivers but no luck.

#13

I can’t seem to bring my older models to work, but I’ll try with my PS4 controller later, perhaps I can then further confirm that it’s an XB1 problem

#14

It’s an Xbox One controller issue for sure. Switched to an Xbox 360 Razer edition and its working with no problems.

#15

Same here, if you’d happen to have a PS 3 / PS 4 or a XB360 Controller use those, they work. Confirmed with PS4 controller

#16

Attempting my PS4 Controller now - XboxOne Wired connection causes game to hate life and crash

#17

XB1 Controller + Windows 8 works. The problem is Windows 10 + XB1 Controller

#18

Yes, I can confirm the problem is with Windows 10 + XB1 Controller

#19

Confirming that Xb1+windows 10 is bad because windows. But PS3/4 controllers both work fantastic.

#20

Try this https://www.reddit.com/r/GrandTheftAutoV_PC/comments/48me06/psa_latest_windows_10_update_breaks_keyboard/

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