i have already filed a ticket, it has been answered but
"We will look into this issue that you have reported.
Though we are unable to give you an exact timetable, rest assured that your reported concern will receive the proper attention.
We can only request your patience and understand as our review is on-going."
I am sure that IMC are busy as they are, with everything they need to work on toward the game, but I am afraid of my ticket being forgotten or buried.
Here is some screenshot evidence
The top DLC is Beginner Pack and I have never received my Veteran Pack, also I am unable to refund through steam.
