Tree of Savior Forum

Unable to claim Package DLC

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Date and Time(Please, specify the timezone) : 12/23/2016, PST

Server Name: Klaipeda

Team Name: QuasarXII

Character Name: Lamda

Bug Description :
Dear Customer Rep.

I purchased 2 DLC packages from steam store. However, when I try to access it in the lodge, it simply says “This DLC Package can be redeemed in 3 hours”. However, despite waiting for more than few days, it never came through. I tried it in many different ways, but it seems like none of those work. Please help me to retrieve these DLC packages!

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