Tree of Savior Forum

Unable to buy TP Bundle for SEA server from Steam

Dear,
I am not sure about the beginning of the problem, me or IMC, but currently, i can not purchase TP Bundle from Steam Inventory Store. Everytime i try, the steam website crash and lead to an error message “An error was encountered while processing your request” and just that. I purchase TP Bundle for SEA server and of course, i play SEA server and i live in Vietnam which is a country in SEA. Please help me as soon as possible cause i need to purchase some more character slots.
Thank you very much and I believe in the future of this game. I play with my friends and we all love it. Here is picture of the problem, white parts are private information

p/s: I also can not submit ticket as everytime the website says “Please Authenticate with Steam account” and i dont know how to solve that.

@STAFF_John @STAFF_Ethan

Ahh nevermind, it works now. Probably just a few problem from server during that time.

Did you do anything to fix it ? or fixed byitself? Im having the same problem and been working on looking for a fix for 7hrs now. I’m beginning to think there’s no fix for it unless I identify what’s causing it.

Hi @loc.nguyen14061996, kindly contact Steam Support for this issue.