Tree of Savior Forum

Transfer to [SA] Silute

Guys, on april 28th I sent my ticket to transfer from orsha to [SA] Silute.
But it didn’t happen, my dlc pack is still in orsha and also all my characters.
I’m feeling really disappointed, because as you all know, the founder’s pack dlc 1 wasn’t cheap at all.
I sent 3 tickets, since april 07th, but I didn’t have an answer until now.
I really don’t know what to do!