Tree of Savior Forum

TP charged failed then dissapears

have you guys experience something like this ?? buy 2x 100TP and 2x 990TP then charged Failed then gone from inventory. after 3 hours still not charged. send ticket to be replied 8 hours later. ask for screen shot. i give the purchase history. then they only mail 100TPx1 and 990TPx1. i submit another ticket then they tell me it answered. now i send another ticket and till no in progress. are they blind or just troll me ??? here the screen shoot

Hope the GM can see this

Hello @nepgear123,

Rest assure that we will provide an update on your support ticket once we have restored your missing TP. Again, we apologize for the inconvenience and humbly ask for your understanding.