Tree of Savior Forum

Tos.exe has stopped responding

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : Happend around 2/7/17 PST after patch

Server Name: Klaipeda

Team Name:

Character Name:
Bug Description : Clicked on tree of savior game on steam and the patcher starts. Once it reaches 100% the TOS.exe stopped responding and it automatically closes the game.

Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU : FX 6300 (3.5GHz)
  • RAM : 8 gb
  • Graphics Card : amd radeon r7 250 2gb
  • Mainboard :
  • Storage :
  • OS : Windows 10
  • Internet Connection :
  • Country, Region : USA
#2

The issue has been fixed after sending a ticket. They told me to :

Kindly try to delete the ‘user.xml’ and ‘user_c.xml’ files in the Steam\steamapps\common\TreeOfSavior\release folder and try to relaunch Tree of Savior from Steam.
Also, please try deleting the tempfiles that can be found here Steam\steamapps\common\TreeOfSavior\release.

If anyone has the same problem I had this is the solution!

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