Please fill in as much as you can :
Date and Time : 9th April, 3:50am
Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard
Bug Description :
When the game is loaded through Steam(Steam is also run as admin), the launcher opens normally, but when the file check is finished, the application “client_tos” is launched but closes and so does the launcher. I have tried verifying the game cache, redownloading and reinstalling the game, disabling Windows Firewall, as well as allowing both ToS.exe and client_tos.exe through my firewall and anti-virus(Malwarebytes Antimalware) and replacing the xml files. As well my internet connection is good enough for the game to patch, only having problems getting the client being able to load properly.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Steps to reproduce the issue :
- Start Steam as Admin and load up Tree of Savior.
- Launcher shows up and file checks.
- Wait for launcher to finish file check. Using the processes tab in Task Manage to check if the client has launched.
- Client disappears from Processes Tab and Launcher disappears and nothing happens.
Screenshots / Video : http://puu.sh/o8U64/92bad5c6f4.png
Screenshot of the StackDump_Client_tos[11.20 11h43m02s].txt that appears in my Tree Of Savior release file.
(attach screenshots or videos regarding the bug)
System
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CPU : Intel® Core™ i5-4690S CPU @ 3.20GHz
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RAM : 8.00 GB
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Graphics Card : NVIDIA GeForce GTX 750 Ti
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Mainboard : Gigabyte Z97M-D3H
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Storage : 128 GB Kingston SSD and 2 TB Seagate Purple HD
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OS : Windows 7 Ultimate
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Internet Connection : Optus
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Country / Region (US-east/west) : Australia