Hi there, I was Toaster this CBT and I made about 7 characters, several different classes from lvl 120-180. I’d like to talk about what I find to be the biggest issue that I feel needs to be addressed in ToS.
Playing with friends and people you meet in-game is way too difficult, and the game is far too linear for a game that should offer replayability though a diverse class system.
The problem: Quests are linear. You follow a questline and can’t participate with others who are on a different part of a questline. Quest Cards are the most efficient way to level, hands down. Questing is the way to level, and if you don’t have quests to do, you are suffering. This is shown by people saving all of their Exp Cards from lvl 130+, to use them all during a part of the game ( lvl 160-175 ) where quests are sparse ( zones are about 3 lvls apart, and the quest cards in each zone will not give you 3 lvls ).
What Happens: You try to play with your friends, or people you’ve met in-game. However, someone is on one part of a questline, or they’ve just done the quests in an area ahead of you. Since it’s the most efficient way to level, your choices are to have them wait on you to catch up, or not play together. Even if you wait and sync your questlines together, then when one of you goes offline, the other continues to play and you get out of sync. The problem arises again.
The Current Solution: You can coordinate with them, and make alt characters to level together, and only level with their characters when they are on. You end up doing this for every friend you have, and make several characters, only to level with them. Then you make a solo character for when no one is on. ( This is how I ended up with 7 characters ).
This is a LOT of effort to just level with people in an MMO.
The quests are linear, and the only way to efficiently level, so for each character you’re repeating the same questline with no diversity. This is boring and frustrating.
What Works Now: There is one part of the game where your questline progress doesn’t matter, and everyone can play together within a decent level range. The world dungeons ( For example, Royal Mausoleum Constructor’s Chapel ) - a group can get together with 5 people, and as long as their group level range difference isn’t more than 20, you can all level together and have a fun time grinding.
The Issue: These areas are too far spread apart, and Quest Card exp is still better than grinding ( considering normal exp, not boosted rates like we have now ). Also, the level difference where exp can be shared, and the level difference where monsters do more damage to you is too small. For a game with so many levels, you should be able to party with someone who is farther away from you in level. There also needs to be more diversity in the dungeon grinding areas, and limiting the areas by level makes this problem worse.
Proposed Solution: Make more open world dungeons ( like Mage Tower, Legwyn Family Residence, Demon Prison ) and grind areas for party play, and increase the range at which players in a party can gain exp together. Quests should not be mandatory for efficient play, especially if they are so linear. If there were many different places to level, making new characters would not be so boring. Ideally you should have a choice of several different dungeons to level within a certain level bracket, and not be forced to do a linear questline by yourself.
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This is what I feel would help with what I find to be the two biggest problems, the linear gameplay and how hard it is to play with your friends. I have a lot of other feedback on classes, game interactions, boss balance, instanced dungeons, etc, but I wanted to keep this short enough to read fully and this is really the most important thing, I feel. If this problem was addressed it would make ToS a much more enjoyable game for all, and keep the community strong since everyone could level together.
Please give a read and consider it. 
@GM_Erick @GM_Fuji @STAFF_Shawn @STAFF_John @STAFF_J
