Dear IMC, u guys have an awfull support team, its been 20 days since i wrote my ticket, yet, no response, thanks.
u guys are rock’in !
Just like irl, you’ve to try again while telling in your ticket when you already contacted them.
Yes, it sucks but it’s worse when you’ve to do that with phone only, beleive me.
I believe they time out after 7 days.I would definitely resend it.