Tree of Savior Forum

This Client has been shutdown due to an error

I don’t know why but ever since after the update from yesterday,
But whenever I log in I first get this error!

-Client_tos.exe - Entry Point Not Found
Error Contents: The procedure entry point EVP_idea_cbc could not be located in the dynamic link library C:\Program Files(x86)\NVIDIA Corporation\NVContainer\ssleay32.dll

And then when I get in the server and select my character, this pops up!

Error: The client has been shutdown due to an error.
We apologize for the inconvenience.
By clicking the [Yes] button, details of the error will be sent to the developers.
The information that will be sent : error code, CPU, VGA and the memory driver information

And then a notepad pops up after I click yes or no:

Notepad name: ExtraDump_Client_tos[12.04_12h18m33s]
Notepad Contents:
LoadFavoritesBgmList at C

(null) at string “-- bgm music player UI…”

This first happened at exactly December 3, 2019 at 11:40pm when I just finished updating my game from steam.

Server Name: Telsial

Team Name: GenesisReborn

Character Name: ChuckDSage (it actually happens on all my characters as well)

Bug Description :
I wasn’t doing anything else other than watching youtube vids and chatting in facebook while updating my TOS. The crashes just keep happening right after the update

Steps to reproduce the issue :

  1. Log in the game via steam to have the entry point error pop up
  2. Select a server
  3. Then select a character to have the “This Client has been shutdown” error pop up
  4. Then afterwards the notepad pops up

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard


  • CPU : Intel® Core™ i7-6700HQ CPU @ 2.60GHz 2.60 GHz
  • RAM : 8.00GB
  • Graphics Card : Intel® HD Graphics 530
  • Mainboard : 80NW
  • Storage : 21.6GB free
  • OS : Windows 10 Pro
  • Internet Connection :
  • Country, Region :

aight nevermind. Found the solution. Deleted the favoriteslistbgm in the bgm folder did the trick