Tree of Savior Forum

"The Masters' Unit" Event: Can't get Medal (Sept 13 2017)

But that doesn’t explain why badges aren’t dropping. Mchanics are the same as the previous mercenary event that just ended. Diff reset times but there arent complains of badges not dropping.

To be clear, I ran the event dungeon on 12 characters, around 9am server time. [Varena] Which should both include the event reset and dungeon reset. Still got no badge.

Edit: staff could recognize it as a bug at least. They were so.quick when it was the erroneous atribute points. :upside_down_face:

First day got a medal but not today :frowning:

Same issue here, definitely waited til after both midnight and 6 AM server time. Put in a ticket but got a generic “wait til after midnight” response.

Also the server is unstable as hell, and the event itself is really buggy. Some people have mentioned that bosses can just walk away on the map completely out of instance range, and once Netherbovine spawns a massive amount of lag happens, every time.

I can appreciate that there’s a whole lot of freely leveled characters I’m going to get out of this, but I do really want the headgear too. It just blows my mind that we get these bugs on events which were implemented without issue on ktos, and it takes so long to fix them after dismissing players that nothing is wrong and we’re just stupid for several days after the bug is reported. Why isn’t any of this tested before going live on itos?

Same here, Try to get the medal with other characters but I only get the box.

Apparently bosses can also go pass the walkable map area, so yeah one more way to waste the run.
Thanks IMC. :sad:

Moments makes me wish I still had a Pelt1 circle to get the aggro in this shitty situation.
So much fun try to get back into the game, if it wasn’t for such a issue to get to me in less than 5mins after logging-in.

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but swash buckling is also bugged :sunglasses:

Hi guys, I have sent a support ticket and the reply was that we did not follow the event’s instruction. I suggest everyone send their tickets to raise their attention on this.

This was their reply below in BOLD >>

Hello Savior,

Thank you for reaching out to us.

Please be advised that Master Badges can only be obtained once per day, per team that resets at midnight (server time). In addition, you can enter the mission 1 time per character, per day and +1 entry for Token users.

Also, note that the entry reset time is different from the time to claim the Master Badge. We suggest to wait until midnight server time in order for you to receive the badges.

For more information regarding the event, kindly refer to the link below:

https://treeofsavior.com/page/news/view.php?n=1092 >>

@staff please get back to us on this please
I have sent another support ticket on this.

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45 minutes until midnight and no Wednesday medal. Add me to the list, IMC.

add me too 43 min left

Same problem here.
Server: Silute

cc @kourihime

Yes, the same thing happened to me. I did it after supposedly reset the server time. I even sent another ticket to make it clearer still.

Needless to say, this situation of making an event in a dungeon having two schedules of different resets would and would cause problems. It would be much simpler if the badge reseted the moment the dungeon reseted.

And as the lack of official information is being taken, I believe that this bug will continue and they will not do anything about it. I hope more people sending tickets to them, can do something.

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And now we haven’t gotten one for Wednesday, and Thursday runs didn’t count for a medal either. Cool.

would be a miracle if they give us back the 2 days of medals lost by their mistake, but knowing IMC would give only exp tomes as compensation once its fixed, probably they wouldnt even extend the event after they fix it and most likely they would fix it until tuesday.

Ticket replies made it clear it’s a feature :prince:

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You guys never learned from IMC’s delaying tactics. :joy:

maybe a programming error, medal count never reset after 1st day so successive runs never gives appropriate reward.

first day no problem, second day no medal… thx IMC

3rd day…follow instructions…no medal…
DA HELL IMC…

The pledge event badges goes so smoothly but the master event which give 1 badge buggy…

Did the one do the programming the event a intern?..

Are you making us beta test this event? Then release in ktos a non buggy one?..

If you are, fix the event oi!!!

same problem here. I did it 2 days ago after the update and got the medal. yesterday I did it with the same Char and only this char of my team 2 times but didn’t get a medal.
team:Axxorn
Char : Axxorn
server: Fedimian
pls fix the problem

Same for me on Kleipeda server