Tree of Savior Forum

Tem como alguem me ajudar? // How can someone help me?

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#1

Sem%20t%C3%ADtulo
Sem título.jpg1366×768 195 KB
troquei de computador baixei e instalei o jogo mas os graficos dele estao assim, tentei fzr oq achei na net mas até agora nenhum problema é igual ao meu. Tem como alguém me ajudar ? //
I downloaded the computer and downloaded it and installed the game but his graphics are so, I tried to do what I found on the internet but so far no problem is the same as mine. Can someone help me?

My Computer
Processor CPU Intel® Core ™ 2 4300 a 1,80 GHz
Motherboard DDR2
BIOS Phoenix Technologies LTD 6.00 PG (04/08/2008)
RAM 4G
GPU NVIDIA GeForce 7300 GS (G72)
System Microsoft Windows 7 (6.1) Home Premium Edition de 64 bits

#2

@fabioplays3323
(Translated by Google)
eles podem estar pedindo as especificações do seu computador, é melhor fornecê-lo agora
They might be asking you for your computer specs, you better provide it now :relaxed:

#3

Go into the folder: Steam\steamapps\common\TreeOfSavior_CommonRedist.

You will see 2 folders there: DirectX and VCRedist, install what is inside of both.

If on VCRedist it ask to repair, you can close the installation as you probably have it installed already.

#4

Okay, I’ve put the specs

#5

Hi @Ginntooky! Have you tried to troubleshoot it using @Nirimetus’ method? If that still doesn’t work for you and you still don’t have any replies from the IMC staff then I suggest you to submit a support ticket then at https://treeofsavior.com/page/support/

@STAFF_Letitia
@STAFF_Amy
@STAFF_Ethan
@STAFF_Yuri
@STAFF_Ines

#6

As @Gierke mentioned, if what @Nirimetus recommended didn’t work you can try some of the tips from our FAQ, which can be found here.

I would also recommended checking if your graphics card is updated to the latest version.