Tree of Savior Forum

Team Battle League 300 Points disappear!

Date and Time(Please, specify the timezone) : I accept it before temporary maintenance.

Server Name:Telsiai SEA

Team Name: SLiGh

Character Name: Ultd

Bug Description :
I received 1 [Team Battle League 300 Points] items and 1 EXP Tome
from my Lodge mail-box, i redeemed it just after maintenance

But when i log in it didn’t show in my inventory

Then i tried to relog to check lodge mail-box, it shows “recieved-already”

1 Like

Same here…

Date and Time(Please, specify the timezone) : around 8:00 AM Brazilian time (GMT -3)

Server Name: Klaipeda

Team Name: Aonuma

Character Name: Shun

Bug Description : Received [Team Battle League 300 Points] through mail-box and retrieved it on my character (Shun).

When login, 300 TBL point item is not in my inventory.

On lodge mail-box it shows “recevied-already”.

1 Like

Same here

Date and Time(Please, specify the timezone) :7.00pm Malaysian Time GMT+8 (EDT 7.45am)

Server Name:Verena SEA

Team Name: Jazelle

Character Name: Zitinni

Bug Description :
I received 2ea [Team Battle League 300 Points] items and 1ea EXP book
from my Lodge mail-box

when Login they didnt show in my bag

back to lodge mail-box, it shows “recevied-already”

1 Like

Same , I accepted it before temporary maintanence

Server Name:Varena SEA

Team Name: VermouthS2

Character Name: Erik

Bug Description :
I received 1 Team Battle League 300 Points and 1 EXP book
from my Lodge mail-box,it shows “recevied-already” after this but in my bag have nothing

1 Like

Date and Time : 11.45pm Singapore Time GMT+8 (EDT 11.45am)

Server Name: SEA Varena

Team Name: WhiteDwarf

Character Name: Nova

Bug Description :

Prior to the emergency maintenance, I tried to take the 2 [Team Battle League 300 Points] items from mail but nothing was happening. After the emergency maintenance, it shows that the items have been received already but they weren’t showing up in any of my character’s inventory.

1 Like

same here!

Server Name: Klaipeda

Team Name: CanelaTeam

Character Name: Errow

my topic: Reward after maintenance!

1 Like

Same here

Server Name:SA Silute

Team Name: Nivene

Character Name: Blair

Bug Description :
I received 1 Team Battle League 300 Points and 1 EXP book
from my Lodge mail-box,it shows “recevied-already” after this but in my bag have nothing.

Same here

Server Name:Telsiai

Team Name: 1zigo

Character Name: Mirana

Bug Description :

1.I received 1 Team Battle League 300 Points and 1 EXP bookfrom my Lodge mail-box,it shows “recevied-already” after this but in my bag have nothing.

2.my free 50 TP also missing

Edited : The game resume at EDT 12.50 17/08/2016 yet din’t receive the battle point coin and exp tome…

do i need send ticket for this bullshet thing ???

@STAFF_John @STAFF_Max @STAFF_Ethan @STAFF_Ines @STAFF_Amy @GM_Francis

Same problem

Date and Time: 16 Aug / 07:20 (EDT)

Server Name: Verena SEA

Team Name: LuckyWin

Character Name: Juicy

Bug Description :

I received 1ea Team Battle League 300 Points and 1 ea EXP book from my mail box

But i didnt get in my bag

Same problem here with Team Battle League Event Title Reward. Still waiting @STAFF_John answer on this. :<

Date and Time: 16 Aug / 11

Server Name: Klaipeda

Team Name: LunarRabbit

Character Name: Reisen

Team Name: IronCurtain

Character Name: GKLM

Server Name:Telsiai SEA

Bug Description :
I received 2ea [Team Battle League 300 Points] items and 2ea EXP book
from my Lodge mail-box

when Login they didnt show in my bag

back to lodge mail-box, it shows “recevied-already”

Date and Time : 7.45pm Singapore Time GMT+8 (EDT 7.45am)

Server Name: SEA Varena

Team Name: Myogujin

Character Name: Youjin

Bug Description :

I received 2 [Team Battle League 300 Points] items and 1 EXP Tome through my mailbox and i tried to retrieve it into one of my character named “Youjin” but above mentioned item didn’t show up in my character’s inventory. I checked on my alt-character’s inventory and those item cant be found. When i wanted to try to retrieve the item from my Lodge Mail-box again, it shows that i had “received” the item already but it still didn’t show up in any of my character’s inventory.

Same here

Server Name:SEA Telsai

Team Name: Tucking

Character Name: Justshoot

Bug Description :I received 1 Team Battle League 300 Points my Lodge mail-box,it shows “recevied-already” after this but in my bag have nothing.

Please fill in as much as you can :

Server Name:SA Silute

Team Name:JonJonny

Character Name:EsposaS2

Bug Description :
I received 2ea [Team Battle League 300 Points] items and 1ea EXP book
from my Lodge mail-box

when Login they didnt show in my bag

back to lodge mail-box, it shows “recevied-already”

Team Name: Seolhyun

Character Name: Kim

Server Name:Telsiai SEA

Bug Description :
I received 1 x [Team Battle League 300 Points] item and 2 x EXP book
from my Lodge mail-box

when Login they didn’t show in my bag

back to lodge mail-box, it shows “received-already”

Date and Time: Aug. 17, 2016 12:54pm (GMT+8)
Server Name: [SEA] Telsiai
Team Name: The_Beyonders
Character Name: Meygan
Bug Description:
tl;dr 300 points reward from TBL event is “claimed” but it is not in my inventory nor my TBL points have increased, thus it is missing.

After maintenance yesterday, I tried claiming the reward from TBL event and the exp tome from extended maintenance, but nothing happens when I claim them so I just logged in. After minutes, there was an announcement that an extended maintenance will happen so I logged off. Now, I see the TBL event’s reward as blacked out/claimed, but it is not in my inventory. (The new and prior extended maintenance compensations were successfully retrieved. Only the 300 points from event is missing.)

Same here

Server Name:Telsiai

Team Name: 1zigo

Character Name: Mirana

Bug Description :

1.I received 1 Team Battle League 300 Points and 1 EXP tome from my Lodge mail-box,it shows “recevied-already” after this but in my bag have nothing.

2.my free 50 TP also missing

Edited : 17/08/2016 0306 EDT still no respond from them

Hellloooooo ??? i still waiting for my reward !!!

@STAFF_John @STAFF_Max @STAFF_Ethan @STAFF_Ines @STAFF_Amy @GM_Francis

Pretty sure this is happening everyone. It’s the same pattern from all reports.

any of you guys send a ticket? did they respond?

Don’t bother with sending a ticket. It’s the same automated respond.