Team Battle League 300 Points disappear!

[Seiran]

After maintenance yesterday, I tried claiming the reward from TBL event and the exp tome from extended maintenance, but nothing happens when I claim them so I just logged in. After minutes, there was an announcement that an extended maintenance will happen so I logged off. Now, I see the TBL event’s reward as blacked out/claimed, but it is not in my inventory.

Pretty sure this is happening everyone. It’s the same pattern from all reports.

[NightKing]

any of you guys send a ticket? did they respond?

[Zzzzzzz]

Don’t bother with sending a ticket. It’s the same automated respond.

[NightKing]

I did not even get a reply lol

[Seiran]

I’ve made a thread where I’m keeping track of moderators online, a diary and trying to show them how big is this issue affecting people:

[Solved] Team Battle League Reward Missing - No answer from staff

Hi! I'm sorry for creating topics like these. But I do need to ask for support from other players that are still unable to receive rewards from Team Battle League. I reported this bug: In which I was unable to redeem my Event Title from Message Box. In the case - it wasn't given to my character then was registered as already received in my Message Box. Still I never received it in my character nor was able to use it. I still have yet to receive another 300-point reward from having 15 w…

[Nivene]

And there guys, anything yet ? Where is the staff ?

[IziGo]

@Nivene no ! im waiting everyday for
@STAFF_John @STAFF_Amy @STAFF_Ethan @STAFF_Ines @STAFF_Max @GM_Francis to respond at my thread…

yet its worthless

[TeamChespin]

Same problem here.
My points just vanished and I didn’t even know until I tried to buy a Lv2 Gem Abrasive…Current points: 0

I have 13131 Wins too…lol

@STAFF_Amy
@STAFF_John
@STAFF_Ethan
@STAFF_Ines
@STAFF_Max
@STAFF_No
@GM_Francis
@GM_Sebastian
@IMC_IS_BIGGEST_TROLL
@TOS_IS_BREAKING_EVERYDAY

[NightKing]

anyone got their missing TBL rewards after maintenance?

[Zzzzzzz]

Nothing. Not even for wins last week.
Hbu, did you get 300 points from last week’s wins?

[NightKing]

mine is missing title from the TBL event… no luck…

btw the event is over… the 300points for 15wins is applicable only for the first three weeks…

[IziGo]

After maintenance 01:00 to 05:00 (EDT) August 23rd, 2016,

stiil dint receive my previous 300 TBL point and 1 exp tome

[Genbu]

Same problem

Date and Time: 16 Aug / 07:20 (EDT)

Server Name: Fedimian

Team Name: Genbu

Character Name: Tosiro

Bug Description :

I received 1ea Team Battle League 300 Points and 1 ea EXP book from my mail box

But i didnt get in my bag

[tom4s8500]

i count more than 15 wins last week and didnt get any, did the first match doesnt count as win por 15 win requisite for the 300 points ?

[Nosafur]

It showed my reward when the swimsuit maintenance came, so I clicked on it but when I did I never got the points. It seems other people had this problem. IMC seems like they have a lot on their plate right now because they won’t get back to us on this and the bug when you use a skill and nothing happens is still going around. That makes it sometimes really hard to play, especially if you have a skill that takes around 4 seconds to charge and then it doesn’t work, then you wait there for another 2 seconds because of the bug and then you have to charge it up again for 4 seconds, lol.