Tree of Savior Forum

(STUCK) I can’t login my character! Zachariel Crossroad

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :19/10/2016 18:00 Venezuela

Server Name: Silute SA

Team Name: iCleM-

Character Name: Clemar

Bug Description : After a level 90 rush I got Stuck at Zachariel Crossroad and now when i try to login the page gets stuck in 70-75% digging.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : JoyPad

System

  • CPU : AMD FX8350
  • RAM : 16GB
  • Graphics Card : Nvidia GTX750
  • Mainboard : Gigabyte FX990
  • Storage : SSD 240 Intel x4
  • OS : 8.1 Windows
  • Internet Connection : 6MB
  • Country, Region : Venezuela
#2

Hi @navaclemar, is your character still stuck? Please do contact us by sending a Support Ticket if the issue still persist. Thank you very much.

#3

Sorry for the late reply but is been unstuck already thanks for your concern !!!

#4

Hi @navaclemar,
We have moved your character to your starting city.
Please try if you will be able to login to your character.

If the issue still persists, please do contact us again via Support ticket or through Forum.