@STAFF_Max @GM_Francis @GM_Sebastian
I can confirm this bug is there and it’s really bad. It happened before, but very very rarely, yet now it sometimes happens twice in a row.
Character gets stuck after performing animation of a skill. Skill is not performed, even though animation was.
yeah happens to my Cleric too very frequently. Hope they fix this
yes this happens to me frequently, i just accepted the fact that this bug is “normal” and i just immediately jump to cancel any animations or in response to being “stuck” and recast the skill again… hahaha!
Hello Saviors! Kindly send us a ticket through Support and if possible, kindly attach a series of a screenshot or a video link (video uploaded from a video hosting site) that shows the problem. These will greatly help in further investigating the problem.
I had some examples somewhere on my channel, but I’ll have to sift through a lot of videos to find you the example (or I’ll just film a new video, the bug happens quite a lot lately anyway… you just need to… you know… PLAY YOUR GAME).
I’ll get to it when I’m back from 12 hour shift. Anything I can do for you to track the ticket and make sure it is not “lost”?
Because this bug in PvP is driving me crazy.
Yo Francis, the problem is your devs tweaked around too much and caused the client and server of fedimian to go instable/desynch occasionally when using a skill.
Thats all, actually.
Dear @GM_Francis
Here you go. Please confirm you will emphasize this bug is critical and it’s resolution should be set to high priority. I’ve made my description rather detailed with attached link to video on YouTube and timestamps for that video.
Time on the image is Moscow time.
And i’m getting stuck when i use ice stick or any other skill, in TBL it’s deadly
Hi @Sesshyru,
Please be informed that we already forwarded your reported issue to our dev team for investigation.
We only request your patience and understanding as our investigation is on-going.
No problem. I hope my footage aids the investigation process.
@GM_Francis @GM_Sebastian @STAFF_Max @hkkim
Dear IMC.
Here’s the response I received from you. Are you even serious?
Greeting
Savior!
Thank you for contacting us.
We apologized for the inconvenience this might have caused you. Please
kindly try this work around.
If the issue still persist, kindly contact us again.
Best Regards,
Tree of Savior Support Team
That is a pretty hilarious response.
I guess neither of these guys actually play the game they are supposed to be supporting, otherwise they’d of known about this bug several months ago.
It is annoying that it is happening much more frequently now then ever before, but no one’s up in arms about it or giving it much attention, because people have learned to tolerate it.
People should really stop being so tolerant to things like that. It’s basic game functionale we are talking about.
I agree with you, but that’s the sole reason as to why is hasn’t been raised in the forums.
It’s really astonishing though that the people who are there to support the game are not at least given the chance to play the game they are supposed to be helping at least an hour or two in their working day.
I literally make this assumption because they seem to have never came across this common bug themselves by giving you that ‘have you tried turning it off and on again?’ response.
Same problem here with my Archer. Hope for a fix soon.
TL;DR, you are experiencing this issue because of poor network conditions either on your side, or on IMC’s side.
One good practice would be to ask others who are experiencing similar issues, which server they are in, which ISP they are subscribed to, which location/city they live in(please be careful when sharing your location, DO NOT GIVE OUT YOUR EXACT ADDRESS ON THE INTERNET).
If this is happening with a lot of people, with different ISPs, cities and/or servers, then it maybe a problem from IMC’s side. Personally, I think IMC may have been cutting costs on the servers’ capacity and bandwidth.
If this is happening with people from the same city and ISP then you probably have to switch to another ISP(if you can’t switch, then you will have to accept that you will not be able to enjoy Tree of Savior, sorry).
Now, explaining how this sort of thing happens:
CMIIW, this ‘bug’ is an effect of how Tree of Savior is made to work. This is not a bug in intent, because most Korean action games are initially planned to be published only on Korea, they are assuming there will be almost no issues with internet connectivity.
This development method becomes highly problematic when these games come to the international market as the game servers are located so far away from the international community.
The game works like this:
Player wants to do an action(in this case, presses a skill button).
The game client shows the player the skill animation, locks the character to the last frame of the animation(the pose you see during the ‘bug’) and tells the server that the skill is used and waits for the server to calculate whatever needs to be done on the game. While waiting for the server, the game client will not accept any other gameplay input from the player.
The server is done with the calculation and gives the result back to the game client.
The game client shows to the player the damage, or buff, or whatever the skill is supposed to do.
The problem is on step 2.
Seem like this sh*t have return after 1-2 week at peace facepalm
Not only that, seem like i have a potion stuck, too (press the potion button but it does not be used, must press it again, make me die sometime)
Its from IMC, basically everyone on my server is suffering from this bug and there is even a video of kTOS where the guy get stuck on the animation so its probably something happening at their end.
