Tree of Savior Forum

Sorry this application cannot run under Virtual Machine

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#1

Hi,

I just face this problem today and I played about 6months.
The error message prompt up when I open game.

How could I fix it?

1 Like
#2

Hi @nonamehaha, kindly send a support ticket regarding this and it is possible provide us a screenshot of the error message you have been encountered.

#3

Had the same issue, I am re-installing the game now so if it is still there, I will make a ticket as well.

@GM_Francis

#4

Wait until the maintenance is over and try again…

#5

Yeah, will do that. Also put in a ticket just to be sure.

#6

i got this error too. running on parallel desktop since the day it start, will be sad if they block it now.

#7

Greetings saviors !
Please notice that we do not recommend our players who try to run the game using a “vmware” and “parallel” (virtual machine).
Thanks :slight_smile

2 Likes
#8

we have been running the game with VM since alpha and now u decide to block it?? omg seriusly???

1 Like
#9

I got this error too… ps: I do not use a virtual machine.

#10

good decision~

im sure some good people use it for good purpose but im sure it used for abuse in game. i already see guy who support hook creator complain in this thread.

it nice having link to old hidden thread~

see name

4 Likes
#11

Not using a VM and still getting the error though. :frowning:

#12

This work for me:
http://steamcommunity.com/app/555570/discussions/0/152390648089353221/

I do think this is ridiculous. I have hyper-v enabled for other application but this is my main host, not running any actual VPS…

#13

I work with Hyper-V for deverlop Windows Phone App
Why do you block Hyper-V ?
So I must turn on and off Windows Features Hyper-V when I play game or work. It’s take my time so much.

#14

The issue is that it is not just happening to people using a virtual machine, it is also happening to people that have hyperv enabled in windows. Although we are using the parent (actual physical) machine to run the game.

I for one have hyperv enabled in windows because i work as a developer and require the virtual machines for my work.

#15

I use MacOS. If this Game can’t run on MacOS or Parallels desktop, I will leave it even though I bought many founder’s Servers and others.

Now, I don’t care it but if this game can run on ps4 that I maybe return to play.
Bye Bye !!!
:angry:

#16

i’m a developer and need hyper-v enabled for mobile emulation, it’s ridiculous need to disable a feature of windows to play this game…

1 Like
#17

I understand that this measure was to “reduce” bots and all of that, but some players used VM since the founders pack days and now they can’t play the game anymore thanks to that, not recommending will not help those people at all, if you guys doesn’t want to make a Mac OS version (which is reasonable) at least let people play through other ways such as VM :confused:

#18

I solved it by disabling ad-aware antivirus. I don’t use VM, hyper-V or other strange stuff

#19

I cant turn off hyper-v because my application on work need.
I play or work.

if i try disabled Hyper-V. windows enabled when restart because visual studio and other apps, need.

#20

sent a ticket but still no fix:sob: