Tree of Savior Forum

Sometimes the game randomly closes

Gameplay Bug Report Connection / Game Crash
#1

Bug Description :
Game randomly closes. Sometimes it happens after changing to desktop or it just happens while playing.

System

  • CPU : Intel i5-4670K
  • RAM : 8GB
  • Graphics Card : NVIDIA GTX 770 4GB
  • Mainboard : Gigabyte Z87X-D3H
  • Country: Germany
#2

I have the same processor and motherboard as you and the same problem

Do you get micro stutters when traveling, too?

#3

If the game crashes, you should have a file “StackDump_.txt” in your ToS folder (C:/Program Files (x86)/Steam/Steamapps/common/TreeOfSavior/release), could you copy and paste it here?

#4

GetCurrentDirectory : C
Saving CurrentDirectory : C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release
Stack Dump Directory : C

DATE : 08/05/15
TIME : 00:17:38
BUILD DATE : Aug 3 2015
BUILD TIME : 15:38:08
Process : a94
Thread : 300

Exception Type : 0xc0000005

eax: 0x14af075f ebx: 0x010c65c5
ecx: 0x7ffffffe edx: 0x0018e073
esi: 0x00000000 edi: 0x14af075f
ebp: 0x0018cfcc esp: 0x0018cd48

StackWalk() Complete
0x59c8d1010x59c8d101 - vcwprintf_s() + 197dh
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
0x59c77317 - vsprintf_l() + 60h
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
0x59c77350 - vsprintf() + 15h
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\MSVCR100.dll
SymGetSymFromAddr = (null)0x004bb8de - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a93fb3 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a94055 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a766fd - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a76c73 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00a52cef - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00ba00e4 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005a9b47 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005a9f04 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0059a9cd - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0059a8bf - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0059d678 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0059de8a - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0061e9eb - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005fe591 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005fa2ab - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004451e0 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005fd14d - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x005f1f71 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004bae4d - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x7691337a - BaseThreadInitThunk() + 12h
ImageName:C:\Windows\syswow64\kernel32.dll
LoadedImageName:C:\Windows\syswow64\kernel32.dll
0x76f592e2 - RtlInitializeExceptionChain() + 63h
ImageName:C:\Windows\SysWOW64\ntdll.dll
LoadedImageName:C:\Windows\SysWOW64\ntdll.dll
0x76f592b5 - RtlInitializeExceptionChain() + 36h
ImageName:C:\Windows\SysWOW64\ntdll.dll
LoadedImageName:C:\Windows\SysWOW64\ntdll.dll

1 Like
#5

did you already verify your game files via steam? This helped a lot of players regarding client crashes etc.

#6

I don’t have such a file in my folder. It’s not really like a crash, it’s more like it’s is just instantly closing and it happens after maybe two hours or three hours of playing.

#7

Got a crash while standing in Klaipeda

Windows crash info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 55c20185
Fault Module Name: StackHash_3102
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1045
Additional Information 1: 3102
Additional Information 2: 310271ade328a75458ae639e8e4b8167
Additional Information 3: 24d4
Additional Information 4: 24d44ed4c5e474a57d2fe5327a220f84

#8

I found out, that when my PS3-controller is disconnecting, the game is just closes. But i have no solution for it. I connected it via bluetooth with MotionJoy Gamepad Tool