Tree of Savior Forum

Some cube in storage is loss

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :March 14, 2017 | 08.00 am DST

Server Name: Telsiai

Team Name: Avengeance

Character Name: All Character

Issue Description :
Prison Cube of all character is loss after patch update (14/02/17).
I know that is long time after Event i got the cube.
But you don’t announce on patch note or everything this cube will be delete.
If you do i will open all that cube.
Please tell me how to I do on this.

Steps to reproduce the issue :
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Screenshots / Video :
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Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
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  • Storage :
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Hi @coloexpress3,
Please send us a support ticket regarding this issue for us to investigate this further.

Thank you.

SAME PROBLEM ! All Cube gone :frowning:

Seems like all event items gone after maintenance. Same issue with Scavenge Challenge rewards (20-30tp coins)

Same all my cubes all gone

Will be resolved soon :smiley:

@coloexpress3
Regarding to the Survival Instinct Event Cube that we made a announcement as per below link

Please remember that these cubes will be deleted on March 28, 2017

Thank a lot for your help.