Tree of Savior Forum

Solving problems

Please, just give the candies to accounts that already exist before November 14.
Those 2000 candies are a compensation, right? Theres no point on give candies to NEW accounts

Also if you wanna solve the shard problem… Turn the server down, remove EVERY candie and shard from
accs created on November 14 and put the candies back on email (to accounts created b4 november 14)
@Staff @STAFF_Yuri @STAFF_Amy @STAFF_Letitia @STAFF_Ines @STAFF_Ethan @GM_Francis

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They already fixed it, THEY REMOVED 2000 CANDIES FROM ALL ACCOUNTS.
I was only able to login right now, so i lost the 2000 candies compensation

So they didnt fix it. Fix it means remove the candies from new accounts, you, for example, suffered from bugs/errors of the event, you deserve the compensation. Alot of us does. As i said, they should turn the server down, remove the candies/shard from accounts created today and put back the 2k candies on email to accounts created before November 14.

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i dont see any compensation in game

@kaiocavera
Thanks for report to us.!!
We are still further investigating to provide a permanent solution.
Please see the detail as per our announcement.

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