Tree of Savior Forum

[Solved]Stuck on Map... Two tickets answered, still stuck!

Gameplay Bug Report Connection / Game Crash
#1

[Solved] Character moved to klaipeda. Thank you.

Date and Time :
Wed 13 Apr 07:40 EDT

Server: Klaipeda
Team: TheDragons
Character: Friadne
Starting City: Klaipeda

Game Control Mode (Keyboard/Joypad/Mouse) : Gamepad

Bug Description :

Teleported into Klaipeda, went through Gytis Settlement Area and entered in Baron Allerno. When loading the map, the game crashed. Now my character is on Baron Allerno map but all the 3 channels completely crash the game mid-loading screen.
ALREADY SENT TWO SUPPORT TICKETS and my character still stuck on Baron Allerno.

Other characters can log-in no problem.

Steps to reproduce the issue :

  1. Enter in Baron Allerno map.
  2. Game Crash on loading

Screenshots / Video :

29eg9rk.png1440×900

System

  • CPU : AMD Phenom II x64 BE

  • RAM : x2 4Mb

  • Graphics Card : Radeon R9 270

  • Mainboard : Asus M4A88TD-M

  • Storage : 1TB Harddrive

  • OS : Windows 7 x64

  • Internet Connection : 15Mb

  • Country / Region (US-east/west) : Brazil - Rio Grande do Sul (Southest Brazilian state)

@STAFF_Ines @STAFF_John @STAFF_Ethan

#2

We’ve sent in a request to move your character back to Klaipeda again. You should be able to enter a channel there now.

#3

The character is now unstuck…but @STAFF_Ines, I just created a new character and runned on Baron Allerno map, sience its close and easy to go.

That new character is now stuck on the map. It means the Baron Allerno map is bugged in some way.

#4

Okay. I’ll make sure to report that. Your new character should be unstuck now too.

#5

Thanks for the help! ^^