Tree of Savior Forum

[Solved] Church Gate cutscene causes an appcrash

EDIT: Updating to Radeon Software 16.3.2 fixed the issue.

Date / Time: 3/30/2016 9:24 PM PST
Game Control Mode: Keyboard

Bug Description:
Interacting with the Tenet Chapel door to initiate the boss cutscene for the “Church Gate” main quest causes an APPCRASH. The client fails to produce a stack dump.

System

  • CPU: Intel i5-3570k 3.40GHz
  • RAM: 16 GB DDR3-1600
  • Graphics Card: AMD Radeon R9 290x 4GB
  • Mainboard: ASRock z77 Extreme3
  • Storage: OS - 200GB SSD / Client - 1TB HDD
  • OS: Windows 7 Pro SP1 (64-bit)
  • Country, Region: United States

Windows spits out the following problem signature:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Client_tos.exe
Application Version: 0.0.0.0
Application Timestamp: 56f96053
Fault Module Name: StackHash_857c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 770fcd02
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

And then this is the corresponding error entry in the Event Viewer:

Faulting application name: Client_tos.exe, version: 0.0.0.0, time stamp: 0x56f96053
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x770fcd02
Faulting process id: 0x3314
Faulting application start time: 0x01d18b04c209d8f3
Faulting application path: E:\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
Faulting module path: unknown
Report Id: 23574e63-f6f8-11e5-abdf-bc5ff46951b6

I’ve tried to progress through the quest on two different computers but the result is the same.

same problem, similar system, except i use an Nvidia graphics card.

Same problem :frowning:

  • CPU: Intel i5-6500 3.40GHz
  • RAM: 16 GB DDR4-2133
  • Graphics Card: Geforce GTX 960

How did you solved the problem?

I solved mine by switching into windows mode

yea i had to window to get past it, or else it crashed everytime