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SEA Telsiai - Cannot apply for matching

Gameplay Bug Report Connection / Game Crash
#1

I placed this here since it matches the description of a connection issue based on the Error Code: 12 it spat out.

Date and Time: 04/02/2021 around 9:30 PM SGT

Server Name: Telsiai

Bug Description: Chat and/or Queue server’s broken/down again.

Steps to reproduce the issue:

  1. Attempt to shout, guild chat, party chat or queue.
  2. Get Error Code: 12 when you queue specifically.
  3. Nothing happens when you attempt to chat outside of normal chat.

Screenshots / Video:
image :

Is this also a surprise gift?

#2

Hello @DiMeowgio,

Kindly submit a support ticket with the details of the matter for further investigation.

#3

Is there any continuation to this threads?