Tree of Savior Forum

Screen Freezing but active

Date and Time(Please, specify the timezone) : 08/12/2021 1:50am EST

Server Name: Klaipeda

Team Name: Xuitan

Character Name: Araeus

Bug Description :
At random times, either as soon as my character is loaded to play or a few minutes later, the screen freezes. I can still move my mouse and here the sounds for when you go over something such as menu items and enemies. You can even click to attack an enemy when you see the mouse change to a sword and hear combat, or select a menu item and hear it open, but the screen never unfreezes. The only fix is to restart the game.

Steps to reproduce the issue :

  1. load character
  2. wait

Game Control Mode (Keyboard/Joypad/Mouse) : mouse


  • CPU : Intel(R) Coreā„¢ i5-3470 CPU @ 3.20GHz
  • RAM : 16gb
  • Graphics Card : integrated Intel HD 2000
  • Mainboard :
  • Storage : 1tb HDD
  • OS : Windows 10 Home Version 21H1
  • Internet Connection : Ethernet, Download
  • Country, Region : United States

Hello @manofsuits,

Kindly send us a support ticket for assistance regarding the matter.