Saalus Cubes not given after mission completion

[jierenang]

Date and Time(Please, specify the timezone) : 1st May 2017 5:10am server time

Server Name: Varena

Team Name: Angjer

Character Name: Angsana

Bug Description :
Completed Saalus mission. Cube not awarded. Game displayed error message.

Steps to reproduce the issue :

1. Completed Saalus mission
2. Error message displays “There is no response from data. Please try again later. Error code: Error code: 1,”
3. Cube not given

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

System

• CPU : Intel Core i5-6300HQ (2.3GHz, 6MB smart cache)
• RAM : 8GB DDR4
• Graphics Card : NVIDIA GeForce GTX 950M (2GB VRAM)
• Mainboard :
• Storage : 500 GB SSD
• OS : Windows 10 Home
• Internet Connection :
• Country, Region : Singapore

[ronzu]

I had the exact same bug too
It happens on saalus mission which i had to defend a statue

[jierenang]

Has it been ongoing or it was a one-off?

[Vivie]

Known Issues: April 26, 2017

[queirozsampaio]

:c My saalus cube bug too :c the same error